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March 2024 by Stephanie Primov
Very helpful and kind staff at this location. Genuinely nice people work here and provide great customer service.
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January 2024 by A MM
Great staff they are wonderful helpers, made the gift for my mother-in-law a Christmas miracle! When they didn't have the gift in her size on the rack I was assisted very fast & with a smile. She was much older than most the staff, warm hearted, she is super nice-just the sweetest, so accommodating. Even if they didn't have the item I would have still been so grateful for her help!
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August 2023 by Susie B
Really easy return transaction. Offered to find item in a different size.
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July 2023 by colette nutton
I am new to Loft. I've ordered a few things online and really liked them and have appreciated the extended sizes - XXL and tall). I have visited the Somerset twice for returns/exchanges and have found the staff to be very sincere and attentive.
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August 2022 by ashley l.
I'm so over this store ALWAYS closing early. If google says the store closes at 8, why are you constantly closing at 6 or 7??? I came to return items and at exactly 7 pm your doors were already locked and closed. I can't get here any sooner after work and now I will be past the return period.
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May 2022 by Lily Kwok
Excellent customer service
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March 2022 by Rosemary G.
The staff is super friendly and helpful. The store looks great, they are even getting more product. They went thru a lot during covid.
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January 2022 by Nurse Shaye
Love this store nice casual clothes friendly staff
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December 2021 by Jewels G
I had a great experience at this Loft. Sharon was so very helpful with all the clothes, she really has fashion sense! I needed an entire new wardrobe needless to say I received the help/great deals too. It was a very busy day for the employees but they really gave me the help I needed.Kierstyn helped me with ordering items, purchasing clothes and even opened a credit card. She was super fast. I will be back to this store because the great customer service from the employees, great quality products and the availability of clothes in my size. Thank you so much I will see you soon.
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November 2021 by Trevor Diehl
Friendly staff, clean store
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September 2021 by Stuart Bas
average store, nice inventory and staff
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April 2021 by hunter kensa
If I could leave zero stars for this store, I would. Today I went shopping with my girlfriend and as she’s looking at a clothing rack, an old lady who works there told her that petite is not her size and calling her “fat”.....she’s 8 months pregnant! She walked out of that store in tears because of the old hag. She was just trying to find clothes for post pregnancy that would make her feel good but instead this woman had to comment on her appearance making her feel even worse!
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January 2021 by Maggie Davisson
Easy return and softest pj's!
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January 2021 by sybil edwards
Friendly staff, practicing social distancing, reasonable prices, great fashion
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January 2021 by Lynn Bupte
Good experience