Marshall Music Company is a trusted music store known for its helpful staff and expert repair services. Customers appreciate the kind and helpful front desk team, who provide honest feedback and helpful advice. The repair department, especially Kris, is highly praised for their excellent work on instruments, ensuring they are in good condition and ready to play. Recent repairs, such as fixing a large crack on a cello, have left customers impressed with the quality of the work. The staff also offers useful tips, like calling ahead to order specific items such as drumsticks from their Lansing store, saving customers time. Customers have been so satisfied with the service that they drive out of their way to visit this store over others. Overall, Marshall Music Company provides friendly service and professional instrument repairs, making it a favorite among musicians.
Helpful staff. I purchased a gift card and explained that my kid wants to shop for drumsticks. The staff advised me if they have a specific brand/ model that my kid is interested in to call ahead, so that they can order it in from their Lansing store. That is a time saver tip! ?
January 2023
Helpful staff. I purchased a gift card and explained that my kid wants to shop for drumsticks. The staff advised me if they have a specific brand/ model that my kid is interested in to call ahead, so that they can order it in from their Lansing store. That is a time saver tip! ?
March 2022
Staff is always friendly and attentive! Great service for school rentals!
