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February 2024 by Takato Yamada
Very friendly and nice staff?
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December 2023 by Andy Dhaliwal
I would give them no star if I could.Be CAREFUL of this location:1. They write the deceptive contracts with no end dates.2. They have no shame claiming that their contract is designed to charge you for the rest of your life.3. Tim Fischer (Troy location) and Pete Birchler (Lansing location) are the best to scam you out of your money.4. Report contract issue at Michigan Attorney General Consumer Compliant Form on their website.
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February 2023 by Sarah Autumn
Our orchestra teachers sent us, but the service here keeps us coming back. The front desk staff are always kind and helpful, but Kris in the repair department is an absolute gem. Every time we've been in the work on our instruments has been beyond expectation. Every encounter with Kris we've been given honest feedback and options on how to keep our string instruments in playable condition. There are no surprises about work that needs to be done in the future, we've been able to plan for things like replacing bows, strings and bridges. Most recently, we brought my daughter's cello in for a large crack to be repaired. When we picked it up today we were amazed at how great our instrument looks. I'm grateful for the expertise here.
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February 2023 by Leslie Maeder-Knopf
Helpful staff. I purchased a gift card and explained that my kid wants to shop for drumsticks. The staff advised me if they have a specific brand/ model that my kid is interested in to call ahead, so that they can order it in from their Lansing store. That is a time saver tip! ?
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January 2023 by Leslie MK
Helpful staff. I purchased a gift card and explained that my kid wants to shop for drumsticks. The staff advised me if they have a specific brand/ model that my kid is interested in to call ahead, so that they can order it in from their Lansing store. That is a time saver tip! ?
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November 2022 by Michelle Pletta
I regret ever buying a flute from this place. I should have listened and bought it from somewhere else. The screws are constantly coming loose and this place is by far to far to keep driving back and forth to. I am highly considering selling it just to buy a better one else where. Don't waste your time or money
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March 2022 by Maggie Tharp
Staff is always friendly and attentive! Great service for school rentals!
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March 2022 by Jamie Nyeste
Only been here twice but everytime the staff is very pleasant and extremely helpful. I drive out of my way now to go to this store over others.
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January 2022 by Candace Suriano
THanks so much for getting my child's violin ready to play! We were given this by Grandpa - it just needed a few adjustments! It only cost $120 for Chris to replace a peg., tailpiece, soundpiece, bow hair, and bridge. Chris said we can even use the old case! The last time it was played - I don't think we were born yet!Thanks again Chris, David, Karen and Linette!
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January 2022 by Gerardo Pavone
I rented a violin there. Very friendly and competent people, and absolutely fair prices.
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November 2021 by Lydia Gagoh
Absolutely fabulous! I had the pleasure of being helped by a gentleman called Tim. I went into the store overwhelmed because I was struggling with some audio equipment and was met with grace, patience, and technical excellence. I left the the store better equipped to function at home. Thank you Tim, You Rock!!!
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August 2021 by E
They did a Awesome job fixing my purple violin and my daughter's new violin for her new class this year in Orchestra. Thank you and great deals here!
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July 2021 by jim miller
Always a great friendly staff!! Very knowledgeable!
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March 2021 by Selina Li
My violin pegs were slipping and they fixed it in no time. It works great now.
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March 2021 by Georgia
I highly recommend this place, very nice and great quality instruments. My daughter plays the violin.
