-
November 2023 by HEATHER MAIER
We felt heard and understood! No fuss, just down to business. All of our needs were met and at a fair price. We enjoyed our experience and would recommend and return.
-
November 2023 by Torey Yoshikawa
Had Dave help me pick out a mattress/bed frame today. He helped me get what I needed at the price point I wanted. Quick, professional, and a good sense of humor. I will be shopping here again for a mattress in the future.
-
November 2023 by Lawrence Navin
Dave was very helpful. He answered dozens of our questions so that we could make the correct decision about a mattress and box springs. He patiently answered the questions which continued well past closing time. He is very knowledgeable about all the products we asked about. He explained the pros and cons of the mattress features, cost, and durability. We were very impressed with Dave and will be back in the future for our bedding needs.
-
November 2023 by Jonathan Brown
Dave was super helpful from start to finish. He gave us space to look around and was available for all the information we wanted as soon as we needed him. He helped us find exactly what we were looking for and was very patient throughout the process.
-
October 2023 by Mike Freeman
The salesman made are purchase very easy. He questioned us about how we sleep and then had us try several different mattresses until we had found the best one for us. He was very knowledgeable and very helpful and friendly. I would recommend this store and salesman.
-
September 2023 by Paul Bayer
Excellent Labor Day sales! Your salesman Ken was exceptional and patient with my two young children. My 6-year-old greatly appreciated you letting him try out all the different mattresses. Your salesman was correct, and we shopped one other competitor, and their prices did not come close to matching your sale price or product quality. Thank You! We will be shopping with you in the future for our mattress needs.
-
September 2023 by Hunter Bradford
Awesome experience from start to finish. Dave even stayed after hours to make sure I could come up there and get friday delivery on a mattress i ordered after hours on Wednesday. Gave me a great deal on multiple items. Highly recommend.
-
August 2023 by Karlie Wagner
Our experience was very good! Ken was very helpful and knowledgeable about the mattresses and other products. We can’t wait to get our new mattress & adjusted base. Thank you very much =)
-
August 2023 by becky Henry
Dave didn't hesitate to help even though I called 30 minutes before closing to get a twin bed to take home the same night. He was friendly and helped me get the best deal with the stock on hand. We will come back to see Dave again when we need our next mattress.
-
August 2023 by Oakland Hills Dermatology
We had a wonderful experience at the Mattress Firm located in Troy. We were greeted by Dave who was absolutely wonderful. He answered all of our questions and provided superb customer service. We are very happy with our purchase.
-
August 2023 by John Farida
Needed a very specific mattress for a Murphy Bed. John was knowledgeable and super helpful. He was patient as we went through the criteria- thickness, weight, size, firmness and bam: Beautyrest it is. Floor sample was super comfortable. Dave helped finalize the transaction. Guest room complete. Will be back to upgrade my current mattress.
-
July 2023 by German Treyger
Dave and John were incredibly helpful, knowledgeable, and fun to work with. They helped us get a great first mattress for our daughter. They made what could have been a difficult process as easy and enjoyable as can be.
-
July 2023 by Lindsay Mitchell
John was excellent! We walked in today with no real motivation to walk out with a bed, but wanted to kind of shop around.John introduced himself at the front but then did not stalk us around the store. He was available to answer questions, and gave us space to shop around - the perfect sales associate for us! Not only that, when we did find a bed we liked, he gave us the info on different ways to purchase to find the option that best suited our budget.He was friendly, knowledgeable, funny & helpful. And we’re looking forward to receiving our new bed! Thanks, John!
-
June 2023 by Emem David
Just moved to the area and really needed a mattress ASAP! Ken and Dave were really informative on which mattress would be perfect for me and bases that I would need for support with my frame! Both really friendly and sweet, they treated me like family with some great side conversations and laughs! I felt so comfortable and even got some good insight on some chicken in the new area! So grateful to get their help! ?
-
June 2023 by Jim Lalik
Dave was great and he showed us our different options of mattresses that fit our style. He was very knowledgable and helpful! He was able to get it delivered this weekend and we are excited about our new bed! Thanks Dave!
