Corewell Health Beaumont Troy Hospital

Hours: Beaumont Hospital is a healthcare facility that offers emergency and inpatient services, with a mix of positive and negative experiences reported by patients and visitors. Many praise the staff for their courteous, professional, and caring attitude, highlighting excellent performance from nurses, support staff, and some doctors. Patients have expressed gratitude for the quality of room service food and the overall good experiences when staff are attentive and empathetic. However, there are notable concerns about some physicians and the quality of care, especially in emergency situations. One patient recounted a severe kidney infection that was initially overlooked by the ER doctor, leading to a dangerous delay in treatment and a subsequent life-threatening sepsis diagnosis by another physician. This incident raised questions about the competency of certain ER doctors and the hospital’s oversight. Additionally, a patient's experience with hospitalists was mixed; while the support staff was praised, the discharge process was criticized for being rushed and dismissive, with issues like poor communication, paternalistic behavior, and difficulty with electronic medical systems like Epic. The ER environment was also criticized for unempathetic staff, poor patient interaction, and unprofessional behavior such as laughing during patient pain and security personnel acting overly strict. Despite these concerns, some reviews mention that the hospital can be a good place to receive care, especially when staff are attentive. Overall, Beaumont Hospital is recognized for its dedicated healthcare workers but also faces challenges related to communication, staff empathy, and hospital navigation that could improve patient experience.

1. Troy, Michigan