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March 2024 by Mike Heron
Great selection and prices. Friendly service
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March 2024 by John Wysocki
I love this place because the owner, Keith, and his associates are really friendly and knowledgeable about any type of musical instrument. I am a drummer, so I’ve purchased a few stands for my cymbals, a beautiful ride cymbal and some drumsticks. The prices are very fair, but sometimes their cymbal section is limited and that’s because people come in and buy them so quickly. Check these guys out, they have everything you need, plus they give lessons.
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February 2024 by Chris O
Music Go round in Troy is a hidden little gem! They have a huge selection of musical equipment, offer lessons and is absolutely your one-stop shop to buy and sell all your gear ? everybody who works there is really cool and easy to get along with!
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February 2024 by Kenan Giroux
Place is amazing
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February 2024 by Viktor T.
I bought a used guitar effects pedal online from this store. The battery compartment door was broken, battery leads exposed. I wanted to return it. I was willing to pay for shipping it back, and didn't expect the shipping to me to be refunded either. According to Music Go Round policy, "If the customer is not satisfied with the product(s) purchased online, for any reason", they can return it. The seller kept saying "What's wrong with it" and "When the item left my store, it was in perfect condition". There is no way it was in perfect condition. He is refusing to follow policy and let me return it. Music Go Round is a franchise company so unfortunately they are not all equal. The owner of this store will not follow the policy set by the company. He'll sell you a broken product and will not let you return it!
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January 2024 by Alan Rosetto
Really good musical instrument store. They have a large selection of new and used items for the intimate size of the floor space. They make sure that all their used items are in good working order before they sell them. The staff are knowledgeable and friendly. The owner is a very nice guy. They were able to evaluate the instrument I brought in and let me know exactly what was wrong with it. I really appreciated their honesty.
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January 2024 by Beverly Roy
Always helpful with any music questions
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December 2023 by Tim Slager
A good old-fashioned music store chock full of new and used instruments, staffed by people who know and love music.
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November 2023 by Nicole Calamia
super easy quick selling process. the other comments saying they will lowball is very true, i sold my practically brand new ‘22 strat for $275 and they’re selling it for $599. but business is business. overall good experience & all the times ive been there everyone has been super kind!
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November 2023 by Zack Zytkowski
5 Star Customer Service. Compared to more corporate retailers like Guitar Center, MGR is very tight nit. If you have a question for them they won't make you feel sorry for asking. Always have been very helpful and even lenient with prices.
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November 2023 by Jasen
Great store, solid staff, excellent selection of new and used gear for a fairly small store footprint.
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September 2023 by Bryce Dunstan
This place is so nice. Not the typically used instrument shop. All of the prices are fair and the employees were very helpful. Worth it to check it out.
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July 2023 by Rob Rotondo
I recently had the pleasure of purchasing a drum set for my 7-year-old daughter from Music Go Round in Troy, and I must say that my experience was nothing short of amazing. As a small business, they truly exceeded my expectations in every aspect, from their outstanding customer service to the quality of their products.From the moment I stepped foot into their store, I was warmly greeted by their knowledgeable and friendly staff. They were not only passionate about music but also genuinely interested in helping me find the perfect drum set for my daughter. Their expertise and guidance in navigating through the various options were invaluable.What impressed me the most was their commitment to ensuring that I made an informed decision. They patiently answered all my questions, taking the time to explain the features, benefits, and maintenance requirements of each drum set. Their expertise and passion for music shone through, making the entire experience enjoyable and educational.Moreover, I was thrilled to support a small business like Music Go Round. Their personalized approach, attention to detail, and commitment to customer satisfaction surpassed what I've experienced in larger retail chains. They genuinely care about their customers and their passion for music shines through in every interaction.So to wrap this up, Music Go Round in Troy deserves the highest praise for its outstanding service, exceptional quality, and commitment to customer satisfaction. I am grateful to have found such a gem in the world of music retail. Stop by Music Go Round and experience their excellence for yourself.
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July 2023 by Vytautas Malesh
Absolutely wonderful shop - excellent selection of new and used gear at great prices. I stopped in here with my nephew and was really impressed - the staff is very knowledgeable and helpful. Plus? They know and appreciate Thundercat, which is worth at least 4 stars alone.
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July 2023 by Rob Worley
Very helpful staff. Bought my first guitar there and they were very patient with all my d*** questions.