Pearle Vision in Troy is a welcoming and personable eye care center with a great selection of stylish name brand frames. The staff is knowledgeable, kind, and customer-focused, making patients feel remembered and valued rather than just another appointment. The doctor provides clear explanations about eye health, leading to high satisfaction. Staff members are quick to help, from fixing glasses at no cost to assisting in picking the perfect frames that fit a customer's personality. They efficiently handle insurance with major plans like EyeMed, VSP, and UnitedHealthcare, keeping clients informed throughout the process. The center is also recognized for its genuine care, having won the 2022 Women’s Choice Award as Best Eye Care Retailer. Many customers have been loyal for years, enthusiastically recommending the location to others for eye exams, state-of-the-art lenses, and outstanding personal attention.
Mary is wonderful. She goes above and beyond to make your vision care experience brighter and clearer. She's the best!
January 2025
Doctor was very knowledge in her field and very kind. She explained to me how my eyes were and I am very satisfied. I even recommended to co-workers to go to this store and they already did.
July 2024
Went in with a nice pair of sunglasses that had lost a nose piece and expected to walk out with a purchased repair kit. To my surprise, Tammie fixed them up for me and I was out 5 minutes later at no cost. Thank you!!
