Pearle Vision in Troy is a welcoming and personable eye care center with a great selection of stylish name brand frames. The staff is knowledgeable, kind, and customer-focused, making patients feel remembered and valued rather than just another appointment. The doctor provides clear explanations about eye health, leading to high satisfaction. Staff members are quick to help, from fixing glasses at no cost to assisting in picking the perfect frames that fit a customer's personality. They efficiently handle insurance with major plans like EyeMed, VSP, and UnitedHealthcare, keeping clients informed throughout the process. The center is also recognized for its genuine care, having won the 2022 Women’s Choice Award as Best Eye Care Retailer. Many customers have been loyal for years, enthusiastically recommending the location to others for eye exams, state-of-the-art lenses, and outstanding personal attention.
Friendly customer service and very helpful. Only took an hour and they found every way possible to save me money! I really appreciated them and the doctor was very nice too!
March 2026
Jay has been so helpful in getting my contacts and glasses ordered!!! My eye appointment itself was quick and painless, and I’m all set up with contacts and my first pair of glasses in ten years!!! Thank you guys so much!!!
March 2025
Mary is wonderful. She goes above and beyond to make your vision care experience brighter and clearer. She's the best!
