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February 2024 by Tricia Pitt
Great selection. Great employees. Love having Pedicure there to do nails.
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February 2024 by Samual Evans
Best pet store in town, hands down! All your pets need, be it food or toys they have it! They places to bath your dogs as well. Check them out!
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February 2024 by Renée DeWitt
Always helpful staff! I love bringing my friends here, they are always impressed
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January 2024 by Christine O'Brien
Customer service is so great here! All my questions were answered and the staff is so knowledgeable about dog food.
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December 2023 by Nina Hylland
In my opinion this is the greatest pet store in the area. The staff here are friendly, helpful and knowledgeable. My husky pup, Nymeria, loses her mind with excitement when I ask if she wants to go see Michelle, a managers at the Troy location. She and the other staff are worth their weight in gold. All of the staff members seem to love their jobs here and that makes for a great environment. If you need help there is always someone happy to help. If you would rather browse or shop alone they are happy to give you space.I have used the bath tubs that they have in the store to wash our pups in and it is a must if ever they are in need. They provide all of the products needed for a sparkling pooch and varieties of soaps, conditioners and more.The store has great high quality products. It is nicely organized, clean, and inviting. I cannot say enough good things about this store and this company. The other major bonus, in my opinion, is that the company is owned by local families. Local does not mean that you will sacrifice anything that bigger stores have to offer. I find it to be quite the opposite.
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November 2023 by Roni A. Schneider
Everyone can have pets in here.
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September 2023 by Shana Vinegar
I would like to begin by saying that I have been a customer of Premier when the only store you had was the Beverly Hills location. I have been going to your Troy location and have been bowled over by the quality of the employees there. I recently got a puppy and Michelle has been just amazing with helping me navigate through all my questions and uncertainty in picking out the best food for him. Her immense product knowledge and patience with me has been such a confidence builder. Thank you again Michelle and the rest of the team in Troy. You are much appreciated.
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September 2023 by Anna
Negative stars if I could. Absolute brain dead bafoons at the counter. I always leave upset over a mistake they made. Never have anything in stock that I need. GO TO THE BEVERLY HILLS LOCATION!! they are super nice and knowledgeable there, the Troy staff always treats me like garbage. Worst location
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August 2023 by anne tayles
My favoriteHuge selectionFriendly and knowledgeable staff
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August 2023 by Meegan Horenstein
This is the best pet store. Michelle cuts my bunnies nails and is awesome! The rest of the staff is amazing and super knowledgeable. They've helped me through changing foods for my cat and my dogs. They have the best products and I feel great knowing that all of my babies are getting the best quality foods, treats, and toys. I place orders for most of my foods and love that Isave money through their rewards program. We also get free food/bags of hay. They are full sized bags and it deffinitely helps to have that free bag coming to me, periodically. They are, without a doubt, the best in the area! Other stores don't compare! We love Premier Pets and are happy to support our local business. ?
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June 2023 by Libby F.
If I still lived in Troy, this would be my number one spot for pet supplies. I lost my fur child in January and fate matched me to a new fur baby last month. I haven't decided what I am going to feed her yet as my other one was on a raw diet. Since I'm out of town, I only opted to buy her some Michigan-made treats. I hope she likes them, but from what I noticed about her is that she is a foodie! Staff is friendly and the quality of food they sell is excellent.
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June 2023 by Cheril Lin Abeel
Always friendly and they have a great selection of cat food.
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April 2023 by Kelly Azarovitz
This was my first trip here but it will not be my last. I was dog sitting for our cousin and ran out of the meal topper for their pup. The staff was very helpful and attentive. I also decided since I was planning on changing our dogs food to see if they carried the brand. Not only do they carry it but helped me with instructions for the food transition. To top it off they have an amazing awards program. I’m so happy I found a great pet supplies store with knowledgeable staff that listen to my needs.
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March 2023 by C N
We come here for mealworms, waxworms, and crickets for our leopard gecko. We used to go to another place for them but the selection was bare and when it wasn't they were mostly dead in their containers. We started coming to premier and we will not go back. Healthy bugs every time! And much less expensive than their competitor. They also have taken utems that are not beneficial to reptiles and put a sign explaining the dangers of said items they removed. I really appreciate them sharing this knowledge for everyone to be aware of the most suitable options for their pets.
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March 2023 by Emily
Staff is super friendly. Great prices. Such adorable baked treats for the holidays (and bdays). They host holiday themed professional photos for your pets, which is the best thing ever.
