-
March 2024 by Darrel Lambert
Nancy was the best, very polite and helpful.
-
February 2024 by kim moorehead
Recently rented a unit and found out there was a problem with my payment. As I tried to fix the problem on line, I started to have difficulties. Terry went above and beyond to help me resolve the issues. She was kind and very patient. I really appreciated her help. Great customer service!
-
January 2024 by Asaad Kiswani
First time user, great price and good service. Nancy called me first thing in the morning to follow up on my reservation and to explain to me how to access the gate and use the lock for the unit. She was a great help
-
January 2024 by Dean Buckenhizer
I am a long time customer of this location and came in looking to upgrade in container size. Nancy was very helpful with information and even gave me a tour of the different sizes and layout options to help me decide. Made the process easy for me!
-
December 2023 by Sonya Walker
My experience with the company and location since inception has been amazing. Simone is professional, courageous, and answered my questions. Thanks so much, I appreciate you!
-
December 2023 by Maleka Dismukes
Nancy Is very welcoming, understanding and considerate. She made me feel at home. Thanks Nancy feels like I've none you for Eons.?
-
November 2023 by Dane Morison
My experience at Public Storage was painless. I originally reserved a locker online, and was trying to take advantage of the Fall 50% sale. Due to some technical difficulties through the site, I decide to call the location the next day. I was paired with Nancy who provided excellent service. She was able to retrieve my reservation and still honored my original 50% off booking. She was quick to answer any questions I had and provided additional details about monthly rate charges. I was not expecting it to be this easy to acquire storage, and Nancy made it even easier and worry free. If myself or others require storage solutions in the future, I'd gladly enlist Public Storage again.Thanks again Nancy!
-
November 2023 by Tim Littlefield
I recently rented a storage space at Public Storage. This was my first time renting from any storage facility so it's new to me. I spoke with Nancy and she was very nice and walked me through the online agreement. After that was done I still had a lot of questions and Nancy took the time to explain each and every one of them. Working with Nancy was a pleasant experience and I would recommend Public Storage to anyone looking for your service.
-
November 2023 by Ann Smith
We’ve kept a large storage unit here for a year, while our home was being built and still keep a small unit here even though our home is done and it’s not the closest storage unit by far, it’s still convenient because it’s just a couple minutes off 75 when using the Rochester Road exit. And they are just nice, and they are always working around the facility and helping people so the stuff we store there feels secure. I’d recommend them without hesitation.
-
October 2023 by Edward Moran
Nancy was very helpful and nice, very welcoming and personable. She helped me understand everything easily as it was my first time getting a unit. Would definitely recommend coming here and getting her assistance!
-
October 2023 by B. “Botinashopping” Lee
Prices are high -to high. Not 24 access. If I’m going to pay a lot of money to keep my possessions at a location I should be able to have access to my things whenever I want access. The pavement is uneven needs to be repaved. Looking forward to moving out and closing my account. They repainted the property causing the door locks to jam making it hard to close. They should have been more careful during the upgrade. Again looking forward to moving out and being done with such high rates.
-
August 2023 by Meloneze Ford
Nancy was friendly and very helpful with the renting process. I am very happy with my move?
-
August 2023 by W W.
I've been at this location for a year now with no issues my rates are good and everybody there is so helpful I was told that my rate was locked in and it wouldn't go up and it has it so far the lady at the desk was wonderful I can't say enough I will choose the Troy Maple location every time
-
August 2023 by Pretty Boss Ashley
Nancy was a tremendous amount of help. Patient, professional and thorough. I would recommend this location to friends and family.
-
August 2023 by Zuwarah Jahi
Great space for the price. Nancy was a big help helping me understand my bill. She is genuinely honest & helpful.