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March 2024 by Sally Thomas
Teri was great!!!:) Very friendly & helpful.Enjoyable working with her. Thank you, Teri.
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March 2024 by Joseph Lopez
Terry is awesome and really helped with our company moving from one unit to another! Thank you!!!
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February 2024 by Peter Zora
Teri is a very good person and has helped me out with a situation. She has good customer service and very patience.
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February 2024 by Chris Brown
Service with Teri was excellent, very helpful, and needed more employees like her.
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January 2024 by Whitney Minnock
Worst customer service. Go somewhere else.
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January 2024 by Veronica Leontyeva
Special Thanks to Terry! :)
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January 2024 by Naji Naji
I first came to this exact place during Covid and only paid less than 30.00 a month and now it appears to increase each month. I’ll pay 50.00 one month and the next I’ll pay 80 and up for a small cubicle that doesn’t come with anything special. Don’t think about asking for grace , they’ll deny you within a second. Overall , I think it’s decent . But the price increases are crazier than rent these days . At least your landlord will give you a why and time.
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December 2023 by Manoj Sai Puli
Thank you Teri for assisting and explaining about all the rental details and procedures. Price is affordable and location is well maintained. Good option.
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December 2023 by Maribel Trinidad
I have been very pleased with all my experience with Public Storage in Big Beaver. I moved in today and Wilbur walked me through how their system works. He’s very helpful, friendly and always have a nice smile. He made me feel comfortable right away. I will always recommend Public Storage for storing your belongings because of their good price, professional and friendly staff and their system is triple safe. Keep up the good work?
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December 2023 by Mike Nitoski
Teri is the friendliest property manager I have ever came across. She always has a smile and works to resolve all issues. She is one of the reasons I keep my stuff here! As for this place the place is kept clean and well lit with the gate always in working order.
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October 2023 by RK Omo
We had a climate controlled unit for 17 years and today we moved out. We can tell you that in 17 years our unit was always clean, our items safe and the staff attentive and helpful. Terri was wonderful helping us to close our unit and close out our account. There are now other facilities with climate controlled units closer to where we live but we stayed in this facility because of the high standards of customer service we always received. Thanks for keeping our stuff safe and clean all these years.
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October 2023 by Carol Thomas
Great Help with an inquiry. I loved the way Terri listened, accessed my account, and provided a resolution immediately. She was polite in her greeting, assistance and ended the call making sure she addressed my need and any other concerns with a smile in her voice.
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October 2023 by Naghmana Siddiqi
It is fine , I rented a unit but did not receive an access code on time on the day of my reservation. I was there by 8:15am and still did not have access code - need to improve your system for this.I had called in advance to inquire days before. I called the 800 “support” line the day of my reservation, and they couldn’t provide the code, when they should have per the property manager. Also , they need to adjust their hours to meet customer needs - if the units are open 6am-9pm, personnel should accompany these hours.The units need to stay open until at least midnight too if not 24 hours. Property Manager, Terri was helpful and did provide some good tips.
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October 2023 by Bri B
I did the process online and upon arrival realized I needed a larger unit, Terry was fantastic she went above and beyond for me and I truly can’t thank her enough.
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August 2023 by Chlaudio
Very appreciative to Teri for her help with my storage unit when I was running into issues, she was very helpful and understanding.