-
January 2024 by Savannah Papp
Although professional and quick, I left having the worst pain in my arm and after voicing my concerns to them I was waved off like it was normal. I had to call them due to the increasing pain, was told I would receive a call back from the supervisor and never received it. It took 3 weeks to gain back full use of my arm. To top it all off, they overcharged me by $162.91 for a test that was blatantly shown as non eligible on my explanation of benefits. Find another provider for these services.
-
January 2024 by John and Genevieve
I had the absolute worst experience there. Although Sharonda was very kind, I will NEVER have my blood drawn from her. I don't have a problem with needles or getting my blood drawn. From the moment she put the needle into my arm I felt a pinching. I told her immediately that it was pinching. She said she couldn't see what the problem was. It got progressively more uncomfortable and painful. I told her how much pain I was in. We had 10 vitals to draw for an in-depth physical. Maybe best to start over.She said, Do you want to stop? I needed the blood work, so I withstood the pain and just prayed she hadn't done any damage to my veins.When it was over I couldn't get out of there fast enough. Sharonda could have tried to adjust something to try and find what was pinching or make things more comfortable. Instead she just threaten to end the blood draw instead of saying, I'm sorry, let me see what the problem could be." or "Let's try the other arm." Something. It was the most painful blood draw I have ever experienced. If you can get another phlebotomist I would totally recommend it. She may be good 9 out of 10 times, but if you end up the 10th like me - the pain was almost unbearable and totally unnecessary. Try someone else or a different location. They are everywhere.
-
November 2023 by Sunday Knoll
I was greated quickly and staff were very kind.
-
October 2023 by J&S, B.
We both had an appointment with Sharonda. She was kind and understanding. She went above and beyond getting extra chair to accommodate my husband's needs. We will choose this Quest lab in the future.
-
July 2023 by Meagan B
Sharonda made my experience here so delightful, I had to write a review. She was so sweet and patient with me. The process was fast and painless as well. If I ever need blood drawn again, this will be where I go.
-
July 2023 by Elizabeth R.
My 84 year old Father who is very weak went to Quest in Macomb County Michigan on Monday July 3rd for a blood draw of 11 vials. He received a phone call shortly after informing him since they were closed on the July 4th holiday did not send the blood for processing it had to be redrawn. 11 VIALS OF BLOOD REDRAWN ON A WEAK 84 YEAR OLD MAN DUE TO YOUR MISTAKE!!!
-
April 2023 by Stephanie S
Super helpful and kind staff! Chashandra (sorry if I misspelled) was so beyond wonderful, professional, and KIND. Which was a very different experience I had compared to the Fenton quest lab!
-
February 2023 by JQ Fernandez
Repeat patient here. I return because the staff is friendly and consistent in making the process smooth and pain free. Always in and out.
-
February 2023 by Menoo Beverly Kauaria Hirongua
Worst Quest Lab to go to!! Rude, disrespectful, disorganized and totally unprofessional especially for the health & medical field. Throw the whole site away.
-
February 2023 by Larsa Halaq
Amazing place and wonderful staff. They are very friendly and professional. Rhonda is an incredible person and a great phlebotomist. I love coming to this lab because of how kind the staff are and the place is clean and kept. Thank you for your hard work ladies! You are genuinely appreciated.
-
February 2023 by David Kott
Our visit to Quest Diagnostics was efficient and pleasant. Check-in was automated and quick. Our technician was skilled and kind.
-
January 2023 by Becca Steenhagen
Blood drawn so quick and efficiently that my car was still warm when I returned. Tech was very professional and very nice. Asked me a bunch of conversational questions while taking my blood to make it easier on me once she could tell I was bad with blood
-
December 2022 by Lisa Oswald
Wow! Amazing, amazing experience! After waiting for 1.5 hours at Troy Beaumont to draw routine labs, I decided to give this place a chance. First, you can schedule an appointment online. I had no problem making an appointment the next day. Second, there was no wait. Third, everyone was very kind and professional. Will come again!
-
October 2022 by tress
First time getting my blood drawn here. I hate blood draws but Rhonda was awesome. Super friendly.
-
July 2022 by Sungchul Lee
PCR test was done for the international flight. Receied result in 24hr as committed even though website says it will takes 24 to 48hrs. Thanks a lot. Lee family.
