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January 2024 by Christina B
Should give ZERO stars, but they are a store that sells clothes, so..a star for existing? HORRIBLE store! JOKE of a 'return policy'. You WILL NOT GET YOUR MONEY BACK even for an untouched item with tags past their '7 day policy'- & they will not make exceptions, even for them having shortened hours & being closed for the holidays. I received NO help from their customer service #, which disconnected me once & then was rude & unhelpful upon the second attempt. Want to tell the world, forever, about this useless store & their cheap attempts to rob you with low quality items that are basically impossible to return, even in perfect condition with correct receipt.
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November 2023 by K J
This place is unprofessional. Manager eating barbecue chicken behind the cashier desk. Did not go and wash her hands properly before doing my return. And she had attitude…
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August 2023 by Sophia Valdez
First time at this location ? I walked in was not even greeted the lady there was on her phone talking really loud.. the music they had on was completely inappropriate for the store... Ask her a question she act like I was bothering her when I finally took myself to the register to get rung up she didn't even speak to me she stayed on her phone the whole time talking so unprofessional ? after she run me up she didn't even say have a good day or nothing.. and the sad part is I think she was the manager.. the district manager needs to make some major changes at that store.. and not make people feel unwelcome when they walk into the store ?? I'm a manager myself and this store is really poorly ran
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July 2023 by Jasmine Deshmukh
I bought a couple of dresses from this store for the 1st time , the cashier was so rude n talking on the phone all the time , not helpful at all, when I asked her a question she completely ignored me, no wonder I c so many complaints under her same if I could give her -10 would love to do that, stay at home if u r not serious about your work don't show your attitude . There are a lot of people in line who need a job . So far nothing has beenn done about her I see as she still continues with her horrible attitude
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March 2023 by Angel Carroll
I like shopping at Oakland Mall but this has got to be one of worst stores the service you well I say lack of the plus size selection leaves alot to be desired the employees are literally not paying any attention even they are ringing up your purchase they are having a conversation like you ain't even standing up there waiting for them to accept your payment I will not be returning back here I have tried to give this location many chance but it's always the same rude service
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February 2023 by elvis smajlaj
Always loud music or they’re on the phone, giving attitude to the costumers. Cant ask for help, terrible!!!
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January 2023 by Ishmeal Ali
I was not surprised when I came to theGoogle review and saw everyone putting a one star cashier was very rude talking on the phone and when I asked questions about the size she continue talking on her phone ring me up she said you get to go . I never heard this in any store. either. Thank you. Have a good day and she wasn’t helpful at all. She Indian looking.
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October 2022 by Xitlaly Calderon
The two ladies in the store they were rude, I had to leave the store because of the nasty mean actitud.
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July 2022 by S C
Everyone in this store is rude when customers inquire about things. I asked about the fitting rooms & why they were closed & the answer I got was "covid" by the rude manager.... but no one in the store, including the associates were required to wear masks. They want you to drive home & come back within 7 days if things don't fit. Every other retail store I've shopped at does not do this!!! They're acting this way because they know who their customers are. If you have the option to shop at a different location, please do
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July 2022 by Gloria Watkins
Was not greeted upon walking in the store yesterday afternoon I walked around asking does anybody work here and couldn't tell employees from customers because no one was wearing badges and they continued to talk I couldn't identify anybody until the phone rang behind the desk. I just walked out
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January 2022 by kelli Morgan
Very upset with my latest visit to this store, had to return some items from online shopping and let me tell you , I understand it's a shortage with employees, but do u really have to grab the bottom of the barrel ...I go in to return some items, the cashier appears to be upset with the whole wide world ?, I don't say too much. I'm already feeling some kind of way since I can feel the dread of her helping me , but I have to ask this question to her, can I now use a gift card from their store that I got for Christmas, why did I ask ,,she says to me, I don't shop online ..??? I said not you but can I now use the gift card from your store online for shopping on their website , again , I don't shop online , hmm ok , no answer to that question, on to the main Rainbow stores customer service I call ! Please if u don't like to be around , work for customers do NOT get into that line of work ! Here I have told a village of ppl my bad , uncomfortable feeling to even utilize my gift card my daughter was nice enough to give me. Guess I will try another location. Another thing , why do u sell gift cards IF YOU CANNOT USE ONLINE TO SHOP ! ?
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January 2022 by Kiara Hudson
Today I had the worst Experience at this store the ladie behind the counter was rude she had an attitude I’m like are you ok she was like this all you wanted and throw my stuff and the bag and Continues to talk on the phone and I was like you have a great day and she was like I will and Continue talking to her phone and was like I hate this place sometime just to say if you don’t like where you work keep that to your self when people come to shop It’s so they can have a great experience
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December 2021 by Anna Cooper
Literally deserves 0 stars. The rude associate there charged my card twice than blamed me for it while berating me in front of the store. She complained of her work schedule as if that's anyone's problem or reason to be rude. She then made a derogatory comment at me while I was leaving even though I said nothing to her after she made her scene. I know times are tough but some people just don't deserve to be around the public.
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November 2019 by Mira Gusev
Wery nice Store in Friendly
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October 2019 by Dominique Lucas
If you take the time to look around this store, you can find a lot of good clothes at great prices.