-
April 2024 by Yoseph Alshabi
Norm is the new manger and has helped me out everytime I have a question, and just a great guy to talk too as well!
-
April 2024 by April Abbott
Best place ever...
-
November 2023 by Tammy Lynn
After meeting the new property Manager, (Norm) today I finally have hope that my remaining experience will be a normal one, instead of the hell IStorage has put me thru for the past few years, he already has the property looking like it should. He is very professional, great personality, and finally someone willing to help me figure out this billing mess that the other managers have created.
-
September 2023 by Wes Kania
A few months after getting a storage unit they increased our rate by 26%. The storage unit also two small doors instead of one big door, making it very difficult to get stuff in and out. The storage unit was clean at least.
-
August 2023 by Tessa Cardoza-Hawk
The office worker was so kind and helpful. I showed up in a thunderstorm and the gentleman gave me an umbrella and helped me get the lock open.
-
April 2023 by ashley collins
?THEFT ALERT?Update: March 28th. I was able to get in contact with the company. They are extremely helpful and going above and beyond to help square away everything that has occurred. They are reviewing footage and will be keeping me updated on what had happened.As many of you know we are currently in the process of selling our home. I purchased a storage unit at Istorage on big beaver in Troy on Feb 25th. We have slowly been moving things out of our home to get ready to move. The last time we took a load there was March 11th. Last night we decided to take a few more loads to the unit. When we got there the inside was pretty messy and not how we had left it. Shoe boxed opened and all over the ground, bags opened and gone through, edges hunting box full of his clothes that he keeps shut to keep the smell the same for hunting season was wide open and his backpack in there was all unzipped and most importantly Courtney Edge crossbow that has been stored in our garage that was moved to the unit with all of our other belongs was stolen out of our unit. It was dark so we will be going back today March 25th to look through my belongings and see what else was stolen from my unit! Someone picked our lock and went through all of our belonging and stole from us. We always double and triple check to make sure the unit is locked up good. I’ve used this storage unit company multiple times since 2017 and now I’m feeling as if I never want to use this company again! Police report has been made and we are going to have them come and see if they can get any finger prints.Please if you or anyone you know is using this istorage location, go check out your unit and all your belongings!Please help share and spread the news. We do not want anyone else to have to have belongings stolen from this place!
-
August 2022 by J. Vogl
The staff is very knowledgeable and helpful. And also very friendly and personable! The storage units are exceptionally clean and secure.
-
June 2022 by Grover Easterling
Good place to rent storage. Unit is very accessible, clean, and well lit. Decent pricing for the size compared to other places. Good hours as well. Definitely like the automatic door when leaving.
-
June 2022 by Chris Mahla
Canceled my membership here almost 2 months ago and still being charged for a storage fee. Unreal!
-
October 2021 by Mikala Davidson
Sue was very excellent with getting me moved in with the perfect storage unit.
-
September 2021 by Chris Golec
The storage unit is as advertised & Cameron was very courteous & helpful is getting things set up.
-
September 2021 by CAPITAL HOLDINGS
Always great customer service, especially when Sue is around! Very helpful and a pleasure to interact with ?
-
August 2021 by Katie Torres
Cameron called me to confirm my reservation. Very professional and nice. I feel like the rates were very good. Very happy with this place.
-
January 2021 by chantel hunter-higbee
Great place! Easy to get and close account would reacamand to family and friends.Thank you guys for all your kind conversation and easy my mind in my time of need
-
January 2021 by Janice Warack
Friendly staff, and price was reasonable.