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September 2023 by Paula Wu
Passive aggressive service. The sales lady was very rude and asked us if we would like to BUY the shoes at first. We said we’d like to try on different sizes before making any decision and I usually wear size 6/7. Then she went on and said they don’t have size 7 and she refused to let us try size 6 because apparently, my feet are too big?? I insisted that I could fit in size 6 but she kept refusing. Good luck doing business then.
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July 2019 by Deneen Carter
Purchased a beautiful Sandal through this store and it was to be shipped from Las Vegas. 1 week later, called to check on the shoe that had not arrived and was told by one associate that it was never ordered and the other associate that the shoe was defective and therefore not shipped
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September 2017 by Melanie S.
I was in need of dress shoes and I have a narrow foot. I stopped at Stuart Weitzman and told the staff my foot was narrow and the size. They did not tell me if they had narrow shoes but they continued to bring out medium widths in diminishing sizes until they "fitted" me with a shoe that was 1.5 sizes smaller than my foot measures. "It looks beautiful on you!" "It fits your foot!" Thinking that perhaps it would work, I purchased them and took them home. Yes, if you take a narrow foot you can fit it into a wider shoe but it will not support the foot as the dynamics are all wrong. The shoes were returned today. Retail help does not know their product and once again I have been trained not to rely on them.
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November 2015 by LJ
Great products
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November 2015 by M. J.
Good staff and very friendly
