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May 2024 by Anna Lindsay
I got a new to me car from a dealership, 2019 explorer, and about a week later the transmission went out. Had no idea what I was doing, and was referred here by a friend of mine whose family owns a repair shop. They have been amazing!! Thank you so much for helping me with everything. I knew there was a wait for me to get my car back, but I’m perfectly fine with that. Their customer service went above and beyond with helping me understand the process and what I needed to do.
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March 2023 by denis duggan
These guys are the best when it comes to transmission repairs!
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February 2023 by Angela Fox
I was greeted with understanding as to exactly what was needed to be addressed about my Aunt's vehicle, not any run around. Thanx Troy Trans!
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November 2022 by Max Niedzwiecki
What a mistake! No clue on timeline on when the vehicle will be ready told me they were putting in a new torque converter had to call to find out that it was getting rebuilt. Not offering any discount for the difference. Trying to find out when they’re even open or available since they seem to shut their phones off at random times not listed on the website. Such a waste of time and so unfortunate that I put my faith in them. Do not have your vehicle serviced here!Service: Transmission repair
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April 2022 by Ron DeKeyzer (syndre)
Mike fixed my VW and just a little over 2 weeks. there was a part on backorder as I understand it, but that didn't matter to me, I was just glad to have my car back (and working)!I would come back for any transmission work I need done in the future
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October 2021 by Celeste Massey Trina Crenshaw
Good service.
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July 2021 by M C
Great work! Fixed my transmission issue!
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July 2021 by Gregory fant
Great place great people and awesome work..If I have any repairs needed I will be back.
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July 2021 by Trina Crenshaw Celeste Massey
Good service.
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June 2021 by Corben VanLoosbroek
The transmission for my car went and after calling the Acura dealership they recommended I contact Troy Transmission for the repair- It is a great family business who are reliable and helpful to the questions I had about the issue with my car. Unfortunately the old transmission was having trouble being repaired but they decided to install a new transmission instead for no additional cost which I really appreciated! The new transmission now works great for smooth gear shifts and the D5 light is no longer flashing which is a good sign and the one year warranty ensures that they will help if something happens again within that time. The steering wheel controls went sometime from when I brought the car in to the time I picked it up and they were kind enough to ensure that it was made right without any charge, I highly recomend this business for any transmission or other car repairs to have done!Services: Transmission
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May 2021 by Gene Paul
Troy trans, did a wonderful job on my wife's car. The trans works great. Thank you fur all yer hard work....
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February 2021 by Rogue's Gallery Marketing
Best auto service I've received since I started driving. I've had about 4 cars already in life so, as you can imagine, I've dealt with so many mechanics. I've had incidents where a mechanic would "help" me and then I'd find out from my dad that they actually played and overcharged me. The thing I love most about Troy Transmissions is that their staff is HONEST and FAIR. My top two requirements for my mechanic. I never go to anyone else and I've never regretted the decision.
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February 2021 by Karah Haight
Went there to get my transmission rebuilt because a friend I knew worked there. The receptionist which is the wife of the owner, when I called a week later to see if my van was done, she told me they ran into a problem and the radiator busted so I asked them where they going to fix it because it broke in their possession and she said no it would be around another $700 to get that fixed. And I caught her up in a lie because I said I was coming to pick up my van they said nobody touched it with a wrench yet, however when I said I was coming to pick it up because nobody touched it and I would take it somewhere else they told me the transmission was already out and ready to go back it so I asked her if I buy the radiator would they put it in she disagreed and said they had to use their parts and get their own radiator and it would be $700. So the next couple of days I went to pick up the van they pulled it out of the yard and did not ever test drive it with the radiator running.Now two years later the warranty is expired and I would not bring it back there to get it checked out after I had the radiator replaced because I was afraid that they would mess up something else and now the transmission is slipping I have several codes that I will upload the pages later and even when I agreed to pay the $700 for them to put the radiator in the lady at the front desk disagreed because she had a problem with me because I caught her up in her lies and said that they would not fix it I had to have my van Towed home which cost me another $150 and left without my car even running.Don’t ever go to the shop they were terrible it was a rude experience and needless to say now I have thousands of dollars of work to get done at another shop which I can trust
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October 2020 by Roberto
I came in recently due to an issue with my 2017 ford escape transmission. I previously had the vehicle towed into Elder Ford and after being unsatisfied with their quotes, I figured I'd give them a try. Not only were we able to take care of the issue at a significantly reduced cost, but we were also able to to entirely replace the transmission with a used one rather than rebuilding the current. I don't write reviews ever but I felt that Mike, the owner of the shop, and his wife Darlene took great care of me. I actually felt like they truly wanted to help me and they did. As I stated before, I do not normally write reviews but I had to make an exception. A truly great experience. God bless.
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September 2020 by Tammy Hendrickson
Very personable and friendly. Reasonably priced. Quick service.
