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November 2025 by T. Chaney
Chad and his crew are honest and produce high quality work. They kept me updated on my vehicle and sent me a comprehensive report on my vehicles inspection. He was friendly and approachable which I appreciate because it made it easy to ask questions.
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November 2025 by BT Jones
Kevin and Cap were great. Been around long enough to realize not all shops provide the same level of expertise and customer service. The whole crew was top shelf from start to finish especially with communicating current car issues and future expectations on the timing of completed repairs.
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November 2025 by Zac
Although I did not end up receiving the repairs needed, just wanted to acknowledge Chad for being a great human being, extremely professional, provided some unabised advices as to what to do until I am able to do the repairs, very honest. Mike who was there before was as great as well.
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November 2025 by Bill Gregg
Kevin was great and explained everything. I appreciate how he took this time to help me understand my brake issues. Thanks Kevin and Tom. Guys!
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November 2025 by Miroslaw Kustrzyk
I actually couldn't have expected anything better than how my experience turned out. Kevin was organized, informative and engaging. While Tommy was both proficient regarding the maintenance performed and efficient in terms of time spent. Once again, it was a fantastic service call and I will be seeing them again in the future.
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November 2025 by Carrie Wallace O'Doherty
They did an extremely through inspection of my truck at no charge, and I received a detailed report back. They are fast, efficient, and all around, wonderful to work with. Will not be going anywhere else for service, great experience!
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November 2025 by L Lloyd
I have been going to Tuffy,s for many years. I like the service and the friendly atmosphere. They have given my car the best of care over the years.
I would recommend them for any car work.
They were where I used to live and when arriving here they were too.
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November 2025 by Paula Marie Deubel
So impressed with the rare honesty and complimentary estimate. I will be returning.
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November 2025 by Austin Heath
Really fast work with great customer service. Both gentlemen I interacted with today were great.
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October 2025 by Karen Amos
Awesome establishment. They got me in and out. Everyone was polite and professional. They were very helpful and made sure I understood everything. They have gained a loyal customer.
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October 2025 by myths prequel
I had my brakes done with them back in 2023. I also had another repair done at the same time which I had to bring back a few days after the repair because it hadn't been fixed properly and I experienced the same issue. Well, eventually with the brakes the same thing occurred. I had a 2 year warranty on the brakes so I brought it back before the warranty expired bec
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October 2025 by Maher Maizy
Robert , George, Ray, faris, Simone, and audi..thank u all for the best service ever..
Explain repairs in simple, non-technical language and ensure customers understand the costs and timeline before any work begins.
Transparency: Be upfront about pricing with clear estimates and invoices so customers aren't surprised.
Customer comfort: Create a welcoming environment with comfortable seating, refreshments, and amenities like phone chargers or Wi-Fi.
Respect and courtesy: Greet customers with a smile, listen to their concerns, and treat them with respect throughout the process.
Honesty: If a mistake is made, own up to it and be transparent, as this builds trust.
Proactive communication: Keep customers informed throughout the service, not just at the beginning and end.
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October 2025 by Michael Norman
I would highly recommend Tuffy. Honest quality service that's hard to find these days
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October 2025 by Dean Shunk
Been bringing my vehicles here for 40 years.
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October 2025 by Eric W
Fast friendly service with a great turnaround.
