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August 2022 by Wolfgang S.
We bought a ranch in the area and had the entire first floor renewed with Luxury Vinyl planks; In addition the finished basement was refreshed with a nice new carpet. From the beginning the owners of the company supported us perfectly with their experience and drive. The flooring of both areas went smoothly and on time and looks just great. Everything that had been promised was met. The absolute best was when they went beyond expectations and carpeted the entire finished basement in just one Sunday.This had become a necessity because we wanted to move in a few days later. Great people did a great job for us. Thank you.
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August 2022 by Wolfgang S.
We bought a ranch in the area and had the entire first floor renewed with Luxury Vinyl planks; In addition the finished basement was refreshed with a nice new carpet. From the beginning the owners of the company supported us perfectly with their experience and drive. The flooring of both areas went smoothly and on time and looks just great. Everything that had been promised was met. The absolute best was when they went beyond expectations and carpeted the entire finished basement in just one Sunday.
This had become a necessity because we wanted to move in a few days later. Great people did a great job for us. Thank you.
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August 2021 by Tommy Smith
The best
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December 2020 by Constance D.
I am so sorry that we chose to get carpeting from this company after waiting many years to be able to afford it. They refuse to require their installers to wear masks during the 2-3 day installation process. Christina told me that they are following CDC guidelines (NOT TRUE!) and that as long as we don't have any underlying health issues that we "should be fine." She said she saw it on Facebook....! I should have known not to buy from them when she was not wearing a face mask when she wrote up our order. We are now faced with finding someone else to install our very expensive carpet. SO DISAPPOINTED AND ANGRY. DO NOT GIVE THIS COMPANY YOUR BUSINESS.
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November 2020 by jon hubble
Great selection, great customer service!WIN!! WIN!!
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October 2020 by Adam Kaump
No masks on staff members. As of this date, 190k+ people have died from the pandemic, and this is the first business I've seen in the last 6 months where literally nobody was wearing a mask. A sign on the door says that if you aren't wearing a mask, they'll "assume you have a medical condition that prevents you from being able to wearing one."The carpet selection seemed nice enough, but as as customer I wish I had known about their mask policies before I drove out to their store.
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October 2020 by Richard Klee
the workers attitude was terrible and the work was very shoddy at best , they refuse to take responsibility for their work no matter how bad it is.
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December 2019 by James Pitt
Great place for flooring top quality products
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December 2019 by Zach
Be aware of very poor client service that the owners of this company have; it is very hard to communicate and negotiate with them, especially after they have done their work and took money - expect voicemails, no call backs, rude tone and neglect; they take no or very small responsibility for the poor work that they do.
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December 2019 by Ryanne Riegling
Very nice, but very expensive
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November 2019 by Patricia O.
This is the worst flooring company around. I went there looking for carpet for my stairs. I consulted with Christine and Dan. They knew what the carpet was for and highly recommend the product for my project. Dan and Christine said it was the best carpet I could get for the job. I had questioned Christine about my concerns about wrapping the carpet around the spindles. Both Christine and Dan said the carpet guys were professionals and it would be "no problem". I was canceled and delayed because of issues on united floorings part. Finally the carpet person came out. He was a very odd person admitting to a 6th grade education. he talked to himself and mumbled how much he hated this and how he wanted out of there. I felt uneasy. The job took two days instead of one because the installer left early. I needed to work and had someone sit with the installer while he finished. Although the installer asked if he could just have the key to my house and he will finish it while I was at work. REALLY??? When I got home from work I was in tears. The job was horrible. There were areas not secured down. the patterns did not match, there were visible holes by the spindles and worst of all.... They did not put the carpet up to the drywall edge. This is where the old carpet was...I had never seen such unprofessional work in my life. I immediately called the store...the were VERY RUDE. they sent someone out who told me they would order different risers and fix it. But... I WAS LIED TO BY CHRISTINE. she claims oh... no.. you miss understood. you need to fix your drywall. They made all the promises in the world to get my money. AND NOW THEY REFUSE TO STAND BY THEIR HALF A** LABOR. IT IS A TOTAL WASTE OF $3500!!! FOR A STAIRWAY. THEY WILL NOT STAND BEHIND THEIR WORK!!! DO NOT GO THERE. I WAS TOLD... YOU MUST UNDERSTAND...WE ARE JUST A FAMILY COMPANY OMG.... THE ONE STAR IS ONLY BECAUSE THEY MAKE YOU SELECT A STAR
