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August 2023 by michelle Kozlowski (MK)
The employees are so helpful and friendly! :)
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November 2022 by Heba Al-Fuqaha
Horrible staff, starting from their mean manager to most of the workers. DO Not shop there. They ignore people when they need help and if you ask about something the just pretend as they are looking for it.
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November 2022 by Jeff Rothenberg
Beautiful new store. Terrible service. Very rude to my daughter and I.
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October 2022 by London Brooke Apparel
I LOVE anything and any shade of Pink! It's definitely my all time favorite color, I LOVE candles and this fragrance is very soft and not over powering, I wish the bottles were bigger lol ? and although the big coffee/tea mug isn't pictured, the combination of all these items were the perfect gift set! ?
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September 2022 by MaryAnn Parrish
I had to do a return because I forgot my coupons from the week before. Adrian has always been helpful and I will actually wait in line for her and nobody else because she is friendly and helpful with a smile on her face.
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September 2022 by Jackie Kay
Soooo the store moved upstairs onto the second floor. They combined both PINK and VS into a tiny store front. Not the same vibes. Walls are white, everything’s thrown around. It felt like a over priced department store. I did not get that sexy, amazing vibe that i always do when I visit. At least paint the walls pink, jeeze! I’m assuming the store is on its way out of Somerset after this move & it makes me sad.
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September 2022 by V
There’s no reason for there to be 1 cashier, 10 other employees walking around the store snd 20 ppl in line to check out. Make it easier for your customers to purchase items from your store.
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August 2022 by Jackie
Soooo the store moved upstairs onto the second floor. They combined both PINK and VS into a tiny store front. Not the same vibes. Walls are white, everything’s thrown around. It felt like a over priced department store. I did not get that sexy, amazing vibe that i always do when I visit. At least paint the walls pink, jeeze! I’m assuming the store is on its way out of Somerset after this move & it makes me sad.
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May 2022 by Phyllis Norman
I have one complaint the store does carry large sizes in all the areas.You can only order they larger sizes online.
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May 2022 by Geslio Lopez
This store is beautiful organized, the layout helps to find your stuff so easily.
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March 2022 by Linda C.
I left the store a few minutes ago. I spent five minutes walking around trying to find what I was looking for. I encountered two sales people. Neither one greeted me or acted like they were even interested that I was a customer. When I couldn't find what I wanted, I circled back and asked one of them if they could point me in the right direction. She wasn't helping another customer. Instead of helping me she said they are back that way. I asked her if she could be more specific and she said back that way. I should have left the store then. When I finally located what I wanted, I went up to the cashier to pay and there was one person working there. I waited until she was finished with the person in front of me. Instead of waiting on me, she proceeded to call someone that had been looking for something on line. She completely ignored me and carried on a five minute conversation. I will never go to Victoria's Secret again even though I have been a customer for many many years. This is not the first time this has happened to me in there. It has happened to me two other times and I decided to overlook it. No more. This company is not doing well and there's a reason for it. You have no regard for your customers. Well I don't value your store anymore either and I will do my shopping elsewhere.
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February 2022 by Candace Suriano
Brittany and Kat helped us find the right size! Brittany just had to see a silhouette to figure out the right size! THANKS Victoria's Secret for having wonderful sales associates like Kat and Brittany!
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January 2022 by Maranda Wade
Most of the associates here are awesome. Management on the other hand is lacking. Listened to a Pink manager talk about how she was the big bad manager and everyone has to respect her while actively avoiding customers and yelling at associates. It was difficult to watch and she was very condescending to me when I asked for help.
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January 2022 by Veronica
There’s no reason for there to be 1 cashier, 10 other employees walking around the store snd 20 ppl in line to check out. Make it easier for your customers to purchase items from your store.
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December 2021 by K Brown Andrews
Staff was friendly and helpful. Was very hard to find a matching sets of the Pink brand. They did not have a lot of coordinating sizes.