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April 2024 by Ellana Chanya
Went here yesterday to look for a dress for a wedding, and one of the staff members, Abby, was so attentive and helpful. She definitely deserves a raise or promotion because I was so indecisive and she went above and beyond to help me decide on a dress and accessories. Thanks again Abby!!!
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March 2024 by Vernice Brown - Griffin
Loved this store it had some young cool stuff to choose from they got me ready with something to wear last minute for my night out.
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February 2024 by Chantel Schroeder
Very rude staff and unprofessional. Customer service skills are non-existent. Couldn’t believe the employee there used cuss words when talking to the customers
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October 2023 by Roe Ettapine
I went to get my homecoming dress and it was wonderful ? although it did shed a lot of sparkles.
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August 2023 by Kailyn Riebe
Desiree and Mona were great super helpful and friendly! Found what I was looking for. Windsor always works out when I’m looking for wedding or formal event attire!
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August 2023 by Mel Jones
Tarron is THE BEST! I had a wonderful shopping experience and was able to find everything I was looking for!! Thank you Tarron!!
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July 2023 by Maelca Duncan (MAELCA)
I love it there problem only going back the immigration too many questions other that that I enjoyed in winsor Restaurants was great and the mall staying at the hotel ceasar it’s fun and playing in casino shopping at duty free in the tunnel
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June 2023 by Autumn Deforest
This store was extremely cluttered & staff were extremely unprofessional and knew little about customer service… we were not aware that the store closed in 15-20 mins not being from the city, luckily I had a photo to show them from the online store to see if they had it in store in the size I needed, I showed the one lady (shorter, black hair, claimed to be the manager) I asked her to check the back and she responded to me but started waking so I followed her to the back I immediately started going through racks near by due to them closing @7. Eventually I see the lady walk out and goes to start closing the door as if she completely ignored me! I go up to the counter to Ask the other employee for help (darker skin, black hair) and she basically told us that whatever is up at the front is all that there is and then I said okay ended up going with a dress, I get home and the security tags still on!!! I am absolutely furious with the lack of professionalism! Especially for how expensive their dresses are too!!
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June 2023 by Laurel R.
rude as hell sales attendance. I came in right when they opened around 10 o'clock just to buy a shawl for work because I can't have my shoulders out and I went to get rung up at the register and the attendant whose name I should've asked for but forgot told me to look for the other attendant because she wouldn't ring me up. I simply left and didn't say anything to them and didn't buy the shawl that I needed for work. came back about 10 minutes later when I come down a little bit to actually buy the clothing I needed at which point the same attendant decided to get in a fucking argument with me in front of her manager and tell me that she hadn't said what she said to me and that they were so confused about why I left. I wanted to jump across the counter. Do not come here unless you wanna get in a fistfight with someone.
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May 2023 by Sedra Omar
Horrible experience with a female chaldean employee on 04/28/2023 . I was very specific about the return policy while i was at the register before i made my purchase, she said the dress i picked was not returnable and she was gonna help me find a dress that is returnable and exchangeable. She picked me one that i liked and i purchased and when i came back the same day to return it due to sizing issue she said “Sorry its not returnable, i checked with my manager after you left and he said its not returnable “. Long story short i went to windsor in westland mall the next day and they said i could return or exchange it.Shame on you i will never be returning to this place
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May 2023 by lashe lewis
Been in the store 15 to 20 minutes and have not once addressed about assisting me or my child ,I asked the cashier to assist she calls her manager and tell her we need help she walks right pass me. Her name is Cameron, well Cam you let a lot of money walk out today on 4/30/23 won't be back
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January 2023 by Sarah Xhelilaj
Me and my friend had a great shopping experience here at this Windsor located at Oakland mall. Kayla was a great employee who helped us out and found an amazing outfit for us yes to wear on vacation. She was amazing and deserves a raise!
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January 2023 by Mariam Boutros
Kayla the assistant manager was amazing and efficient. Such a kind soul and made my shopping experience a 10/10. She was so helpful and friendly. GIVE THIS GIRL A RAISE! This was by far one of the best encounters I’ve ever had while shopping.
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January 2023 by Carlos Proctor
I just wanna say the service is absolutely great the woman named Kayla is a wonderful worker she helped me find the perfect size for type of dress for my wife that I was looking for she was very vocal and very attentive to my needs
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January 2023 by johnathan Little
This is the second time I came during normalBusiness hours and the gate was down by the door. Drove here for nothing 30 mins after open time and date still down but employee is there. Won’t be back