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April 2024 by John Holeton
I buy all my sand for my sandbag training from this place. High quality product at a reasonable price.
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March 2024 by Larry Reichle
Very happy with the expansion and the improvements...
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February 2024 by Marcia DK
Always helpful. We need plumbing parts for our 50 yr old sink...they had everything we needed! They are the best!
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January 2024 by David Shapiro
Always has what I need. Excellent service.
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December 2023 by Jim Woodruff
Nice selection and friendly staff. Easy to get in and out quick with what you need.
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November 2023 by Christina W
I had the pleasure of meeting Scott during my last visit. I had a situation that I’ve been trying to deal with at my home and couldn’t quite come up with a solution. He didn’t give up and helped me come up with something that would work. He made such a difference in my day. Thank you Scott!!
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November 2023 by glen suszko
Great place, very knowledgeable work force, always have parts in stock. Our Go To hardware store.
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October 2023 by Markus Muller
Great place to get things. Nice people actually care and help you find what you need.
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August 2023 by David Spencer
Horrible customer service.went looking for something asked a grey haired guy about it .he looked up said piece on his phone and told me they don't have it. When before I even went into the store I made sure they did. I decided to look for what I was looking for myself because he didn't bother to help me any further since his phone said they didn't have it. Well I found what I was looking for there myself and they indeed had it. That place has gone down hill since Great lakes took over. What a waste of what used to be a fun place to shop.
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August 2023 by Jerry Jones
Went to Ace hardware to get some things for plumbing. The guy that helped me out very nice just lack of training. So I had to return and item and talk to the manager Kimi. She got me all straightened out. But unfortunately needed a little extra help. So she referred me to a family member that was an expert plumber. How awesome is that. I personally want to tell you thank you for all your help Kimi
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July 2023 by Jason Murray
Ace is the PLACE! Always friendly, always helpful. Used my coupon and saved some loot. Thanks Alex for being a great cashier. I'll be back for sure!
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July 2023 by Dan L.
Previously, this was the original Stones ACE hardware that I literally went out of my way to drive out to Utica, they were THAT good. They had THE BEST staff and assortments in their plumbing and electrical department than anyone in Macomb County!So last month I needed a couple of items you can't find just anywhere so I headed out to Utica from Clinton Township. When I first walked in a noticed the layout of the store had changed, then I went down to the plumbing department and I was amazed at the transformation. EVERTHING that had made STONES the best place for plumbing was gone! So was the staff. It looked like I had walked into the "plumbing" section at Meijer's. The I went up to the "electrical department" , it too was gutted.Turns out that the former Stone family owners sold the store to the Great Lakes ACE Corp.It is no longer worth the drive to support a family owned business, I am taking all of my hardware business to Warren Pipe in Fraser.
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July 2023 by Buddy Branon
Ordered online with store pickup. Was ready very quickly and when I showed up to get my order staff very friendly and thanked me for the order
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July 2023 by Christ Is God
Really cool store. Good selection of stuff and nice people.
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June 2023 by Cyberghost_50
Great Lakes Ace Hardware in Utica is the worst ! I walked in to go look for an item and the employees just ignore you and don't greet you.One worker walked by me without even so much as a hi how are you doing and just abruptly blurted out "what do you need? " like he was mad that he had to talk to a customer. Even though I didn't know, I told him I knew where I needed to go to get what I needed just to not have to deal with him. The cashiers barely mutter a greeting to you, and none of the employees ever have answers to easy questions, and when your done checking out they don't even say thank you or bye, or have a nice day. Also the Ace Rewards program is a farce, all you ever get is $5 off coupons. Ace as a whole has seriously gone downhill, and this store needs to go with it. I try to shop my local hardware stores but Ace isn't the place for me. I wish they had an alternative local hardware store around here, guess it's back to the big box stores.
