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February 2024 by Maria Wardell
The new person should not have been left alone during his 2nd week on the job.We had to go to a different store the next day to fix everything.
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December 2023 by Julie Miller
The lady that helped me was exceptional in her customer service
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September 2023 by Robert Wilson
Luke was awesome, very helpful. Best customer experience at cricket I have had in many years. 10 out of 10 ?.
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August 2023 by Penny Fitzgerald
Luke helped me with my phone problems more than a couple times, and he's always welcoming, kind, and helpful
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August 2023 by Hunter Cooper
Luke was excellent! Helped me understand with simple explanations!!
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August 2023 by Na
Thank you, Luke, for the exceptional help. Very helpful and you us got a great deal on phones. Very knowledgeable about what you are doing and very patient. We appreciate everything you did for us
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July 2023 by Brandon
The customer service provided by Luke was exceptional. They were knowledgeable and provided information in a professional, patient and kind way. I never felt pressured and would recommend shopping at this store based on this experience.
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June 2023 by Robert Krysmalski
The Cricket service guy named Luke was extremely helpful. My brother and I really appreciate his efficiency .
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May 2023 by CHUCK TUFENKJIAN
Stay away. Rip off city. Smells like weed when you walk in. Music blasting but they turn it down when you walk in.
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January 2023 by A. Garza
The worst place to come.. avoid your time and trip here! .. came at 1:50pm on 1/26 ...there was a return sign for 15mins ...I waited until 2:33 and ended up leaving ... they never opened back up ...why put a return sign and not open back up ?Also before this last time I mentioned above....I had came 2 times prior and both experience were terrible.... there was 2 very young men ...one of them on the phone on full blast not helping the other clueless guy that had no idea of anything the other customer infront of me was asking ... he was super rude to that other customer ...as if he was force to be at work ... it just makes you not want to go there ..cause you get no help....FORGOT to mention that two times I went the store had a strong smell of Marijuana....Try to AVOID this location...* cricket service is very good never had a problem its just a this location that's a joke ? owner needs to replace these employees before people stop coming and going else where....
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January 2023 by Ms. Amy Tekely
That's a very irresponsible employee . I literally been sitting here since 9:50 ,10:15 he walks in and locks door behind him. Think you need a new employee I'm going to another store ,not wasting my time here.
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December 2022 by jackie b
Came in got terrible service and left told me all the phones are 210 dollars very stranger and bad experience
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August 2022 by Allyson
The woman who worked at 12:30pm on Friday, June 22nd needs to be let go of her job.She will stand and watch something happen.. claim to call the cops…then not call the cops and then let the violence continue to happen and then come out screaming at the victim why didn’t they call the cops.. even though she said she was.She should not be left in charge of a store.
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July 2022 by Brian Buchholz
Horrible customer service. Lashonda was rude and very displeasing. Would recommend this store no one and highly suggest they learn how to respect the customer. Body language and tone like they don't want to be there. Highly inappropriate language in front of my child. Just hands down the worst phone experience of my life.
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May 2022 by Fernanda Martinez
It was a bit awkward in the beginning, but in the end we got what we came for, for a great price. Thanks for the offer and the help.
