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March 2024 by Chris Choy
Great experience, will be back again.
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March 2024 by Mike Dunne
Over 8 years at the Shelby location. Great service and very professional. Have never head an issue or audit. Highly recommended for everyone. Very competitive pricing.
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March 2024 by Craig Weis
Been going a number of years, been happy
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February 2024 by Mike Parsons
Our Tax Preparer retired. We were referred to another preparer and were underwhelmed by the experience.Thought we would give Liberty a try based on the positive reviews (and the waving Statue of Liberty!).Lynn and the rest of the staff were helpful, friendly and knowledgable. Even found an error in last year’s return that cost us money. Got our federal refund back in less than a week.Highly recommend Liberty Tax Service…⭐️⭐️⭐️⭐️⭐️??
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February 2024 by jacklyn wiland
Julie did a wonderful job - explains everything - my 3rd year coming - very happy with services
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January 2024 by Linda Bench
Great place to go. Highly recommend Lynn Johnson as your tax preparer she is top notch and knows her stuff
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January 2024 by Meranda Goans
Very unprofessional I started working here last year and never got paid a month of work literally went threw 4 different people to try to get it resolved and they blew me off ?♀️
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December 2023 by Stacy
Greg was awesome! He wasn't able to properly help me with my situation for the 2022 taxes, so he called around and found a place that could help me with my situation. He went above and beyond!
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August 2023 by Steve Dunagan
Been going to liberty for years and the service is always outstanding. Greg and Colton truly are always above and beyond. It's nice to go to a business and be treated with respect and kindness. Highly recommend doing your taxes here.
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August 2023 by vincent hanna
Great help highly recommend Greg and Colton very helpful
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July 2023 by Gloria Frank
Very positive experience. There was a problem I had and Greg was very patient while it took weeks for me to obtain a document I was missing. As soon as I got it and got it to him my filing was completed and sent in. He was very courteous and worked with me to finish it, and he filed the extension for me also. I will return again to Liberty.
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April 2023 by Mai Neng Kue
I just want to leave my comment and share that Greg has been the most helpful tax preparer I have ever met. He is a great asset for your company and I wish to see him again next year.
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April 2023 by Marcous Amezola
Charged me over 350 to do my taxes when the location on 17 and mound charged my parents 150. Save your money and do your research
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March 2023 by Patty Rowe
I had used liberty tax since my divorce in 2017. Then this year I went into the Utica office to get them done. She told me my refund was going to be under $500 when I am single and have 2 kids still in school which are with me the majority of the time. I was in her chair for 25 minutes and she was going to change me $900. She told me she could drop it to $400. In what world does someone, not an owner, have the authority to reduce a bill by over half if the prices are not significantly inflated already? I used TurboTax, got over $4000 more than what she told me and charged me half of what Liberty Tax was going to. I will not use their services in the future because of the poor quality of return I was going to receive and the gross price gouging policy they have in place.
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March 2023 by Traveil Petties
My tax lady was outstanding ?
