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February 2024 by Christopher Guthrie
Very knowledgeable staff. They carry some of the GOOD brands of pet food. Not just the stuff made with rendered “meal” ingredients. They can steer you to good brands for your pet’s needs.
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February 2024 by marilyn wright
Love this store. Prices are great.
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January 2024 by Alicia Angeleri
My favorite pet store! They always have what I need, the girls are super friendly and helpful. I've even bought a few animals from there. The attached video is the blue tongue skink, Tish (Morticia) with a hornworm.
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January 2024 by Emily Meier
My mom had an amazing experience and said the stores hospitality was amazing, owner was very personable! Thank you for treating her so well!
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October 2023 by Renee OBrien
Awesome store!!
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September 2023 by Kathy Knodell
I like to support local businesses so I buy all of my pet supplies here. Friendly and helpful staff.
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June 2023 by Chantell Robinson
After today's experience (with Brooke), I will no longer give my business to this store, and will buy dog food for my 3 dogs from Pet Supplies Plus, where their employees value and appreciate their customers. Today I purchased a bag of dog food that was on sale. I noticed on my receipt that it rang up regular price. The two girls working didn't know how to give a refund for the difference and told me "it would be more convenient for THEM" if I gave my number and came back another time for the refund. I then asked "you are going to inconvenience me and have me drive 15 minutes to come back, to make it more convenient for yourself " and she (didnt get her name, young girl, long pony tail) replied "yes". I explained that was not how customer service works and asked if she could call her boss to learn how to refund the difference. Both girls were VERY irritated. After going back and forth with me about how I was inconveniencing them by asking them to do their job, the girl who seemed to be in charge called her boss and in a matter of about 3 minutes had it figured out. She refunded the difference, and said to me "thank you, enjoy the rest of your day", I thanked her back and ALMOST left a happy customer, until Brooke came back over (the one who originally rang up the dog food). I smiled and said thank you to her as I was getting ready to leave. To my surprise she stood there and gave me a dirty look. I thought maybe she didn't hear me, so again I looked her in the eyes and told her thank you, and again she stood there, giving me a dirty look, and refused to acknowledge my thanking her (for basically doing her job). I then asked for the manager's name, and her response in a very rude tone was "we don't have a manager" I then asked for the owner's name, which she gave me (after a long pause - I don't think she wanted to give me his name). I then asked for her name, which she said "my name is Brooke", again in a rude tone and after a long pause. What ever happened to friendly customer service, and doing your JOB with a smile? Hopefully after reading this review Jason will educate his staff on the positive (and negative) effects of good (and bad) customer service. Because of Brooke's bad attitude toward me, after I was very appreciative, they have lost a long time customer.
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June 2023 by wanda martinez
I have been to Magoo's pet store, the staff has always been kind and courteous to me ! The store is clean and the prices are fair!
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May 2023 by Chris and Jen Kids
This is a great family-friendly pet store. They have a variety of pet supplies, and if they don’t have something, just ask as they may be able to order something for you. Recently, they ordered baby tortoises for us, arrived within a few days- healthy and happy.They also host a pet vaccination clinic regularly. It’s a great way to get pets up to date on veterinary care at a reduced rate.Our whole family enjoys trips to Magoo’s!
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May 2023 by L,J Annette
Didn't Carry the cat food I buy, plus they are 20 cents higher than any other competitor.Not much choice on cat food. I buy it off Amazon now. Cheaper.
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May 2023 by Ariel Freist
Friendly/ helpful staff! Large selection and excellent prices!
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May 2023 by Alicia T.
Love this Magoos! All the girls are super friendly and helpful. I always go there for crickets, supers, hornworms, etc. I have 9 exotic animals so I'm there often. I also like how he keeps the animals all separated (most pet stores keep baby dragons together, Jason does not) and the enclosures always seem clean. 2 of my animals are from here and they're in perfect health. An African fat tailed gecko and I'm the one who got the skink, Tish.
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March 2023 by Cora Edwards
I went to this store for my first time over the weekend. This place was awesome. I found everything I was looking for and the staff was friendly. Also they have great prices on toys and treats for pups. My furry family loves their new toys and treats, thanks Magoos!
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February 2023 by Rachael McCulloch
EMPLOYEE WAS FRIENDLY, VERY HELPFUL, AND KNOWLEDGEABLE. I AM NOW A CUSTOMER!MANY DIFFERENT TYPES OF DOG FOOD AND PET FOODS, AS WELL AS MULTIPLE TOYS COLLARS, AND CRATES ETC.
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January 2023 by April Gyde
I bought a hampster cage that stated all pieces in and nothing broken. I put together when I got home and a small little purple piece was broke which would have been easy to miss, I even missed it, until I put it together and my hamster went running in the wheel up top and it was leaning. So I took apart and noticed it broke. I go back to state that it was infact broke and that I understand it could have been hard to see. Sydney the store manager stated that she put it together and it was not broke! I said could have been easy to miss trying to be calm and nice... so refused to give me my money back saying I was lying!!! How professional is that for a manager to say a customer was lying? And refuse ur hard earned money back... ???? I will be getting ahold of corporate and emailing until I speak to someone from the company and make this right! I will not spend another $in this store.
