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October 2023 by Kay Pea
I love this store! We've made three purchases in the last year, and are considering a fourth.They have quality furniture and we're very pleased with the pieces we've received.Very happy to find furniture that's MADE IN AMERICA! ❤️??
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September 2023 by David Miller
Friendly sales person good prices
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May 2023 by Theresann Pyrett
We simply love our custom Basset sleeper sofa! George was a joy to work with and we only waited 7 weeks! Delivery was easy to organize and the moving crew was helpful and professional! We will be back for our next piece of furniture!
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May 2023 by Ella Marie
Love this Store!Their quality is SUPERIOR! My purchases are comfortable and high end!
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January 2023 by Patrick Steele
Shady sales staff will mislead you to line their pockets.Several years ago I went here to buy a couch and I straight up asked the sales guy if the couch we was selling me was genuine leather and he said "we call this *some shady non-standard sales term* leather", and talked around the issue, I liked the couch and bought it but of course it was some BS bonded leather and wore away within a year or two and I was out a couple thousand bucks for a couch I shouldn't have ever bought.Lesson learned: Do your own research, don't buy anything on your first visit without double checking the details on the exact product and better yet, go somewhere else with a more reputable sales staff
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July 2022 by Lawrence Heck
Misleading ad for a huge sale and floor sample clearance. We went there after seeing a 6-page ad on this huge sale going on. There was basically no sale at the store. They show a MSRP price and their everyday "sale" price on each piece of furniture. That was their sale they advertised. For floor samples, we were there a few days after it started and they had an odd and end spread around the store. Nothing worth driving there for and very pricey.
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October 2021 by jack wynn
Very good variety of fine furniture. Helpful staff. Limited hours currently.
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November 2020 by Keith Reed
Good service and helpful (not pushy) salespeople.
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March 2020 by Lisa Featherly
Got my bedroom set here. Not only did we receive great service in the store and during delivery but we've owned our furniture for 5 years now and you can tell its quality. Still looks brand new and is very sturdy.
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September 2019 by Pat Trainor
Good people, quality furniture. Highly recommended.
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February 2019 by Joe kowalski
I will never deal with this company again. I have owned a lot of furniture over many years as we like to update our decor regularly and own two homes. This was my first time buying furniture from Mc Laughlin's. We bought a complete set of living room furniture and a custom made kitchen set. The prices were much higher than I have paid in the past from other stores but I was convinced by the sales representative that I was paying for quality. Nothing could be further from the truth. Our sofa is only 2 years old and gets light usage. The cushion in the backrest completely collapsed. It is an obvious manufacturer's defect. We paid for an extended warranty but neither Mc Laughlin's nor Bassett would even send someone to look at it. They asked us to send photos vie email; based on those photos they denied any responsibility and even accused us of having a pet sit on the top of the sofa to cause the damage. We don't own pets and don't have any pets that visit us. We don't have young children and our furniture is used infrequently. We did not damage the sofa; it is very clearly a manufacturer's defect. I am appalled that neither company would come to see the failed product. I will never shop here again.
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December 2018 by Megan Roers
Can't say enough about McLaughlin's. Christine was so helpful and patient- we really enjoyed working with her. Our furniture is high quality and beautiful, but we will be back for the great service. Thank you!
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August 2018 by Tom Staley
If you want good furniture. Go here. And you can get what you want great selection and if they dont have it they can order it.
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July 2018 by Shineababs
I ordered a sofa from this store, they told me 4 weeks it's been five and still they tell me it's on its way !! Beware they lie 💩💩💩💩
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March 2018 by Shawn Hope
I ordered a sofa from this store, they told me 4 weeks it's been five and still they tell me it's on its way !! Beware they lie🙄🙄🙄🙄🙄💩💩💩💩