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“Great customer service! Especially the returns department. They are very fair and quick and always have a smile on their faces. In every department I am immediately greeted with "can I help you find something?". They always are in stock.”
“Great place excellent customer service. I wasn't able to find what I was looking for. However, the Customer service rep assisted me and I found a great compromise.”
“This shop has everything!!! I was looking to have some storage to put my plants, plant storage if you could call it that. For my small succulent garden in my apartment.
I walked out of his store with three tables to put everything on. An additional succulent to add to my collection which I can't be more happy with. I'm also driving back as we speak right now, because he does a plant hospital as well!!! He's also planning on adding a few different services. For example, he offered to do all of my repotting professionally. Of course there's no guarantees with everything, but at least I know somebody's doing it right. Along with plant get-togethers.
100% definitely worth a look around. This shop brings me hope in this world.”
“I go to Uncle Luke's for my starts EVERY YEAR. They always have a huge selection of veggies, and things that can be a little harder to find like potatoes and onions!”
“I have a monthly delivery scheduled for my granddaughter who is going through chemo treatment and it has been such a blessing for her. She is almost 2 1/2 and it just brightens her month . The bouquets are GORGEOUS !! Thank you thank you”
“I've been coming here for years and won't go anywhere else! The staff is great, professional, knowledgeable and friendly. They always have great holiday decor and arrangements. Their prices on mums and pumpkins are great! Their cut flowers are beautiful and premade arrangements in the cooler make it super easy for me when I'm in a rush. My favorite thing there during Christmas is the small poinsettias. I usually make a couple of visits and grab a bunch of them and give them to friends and family. So much so they might just be expecting them each year now. Many of the arrangements I've seen ready for delivery have been gorgeous. Check them out!!!”
“Amazing products, Vicki and the other salespersons are very knowledgeable and make the shopping experience worthwhile. We get all of our mature trees and perennials from here. I can't recommend enough!”
“Wonderful experience from start to finish! While waiting for our fence to be installed, Westlake was flexible and per my request, rescheduled my appointment three times, at times with very little notice. Crew was on time, professional, and did a great job! Project leader was very helpful, communicated wonderfully, and went above and beyond. Definitely recommend!”
“Superb customer service. J.J.'s phoned me twice to make sure they understood my order; to make sure they were choosing something my Mom would like; and even called to make sure the delivery time was accommodating. The level of customer service made it feel like a small town transaction with people who care about me as their customer. The arrangement is gorgeous. Leagues above anything I've ordered from other florists and far exceeded my expectations. Good people. One of the best customer service experiences I've ever had. Don't hesitate to order from J.J's. You'll be glad you did. Thank you for making my Mom's Mother's Day gift so special.”
“Love Edens hydro, George is a good man. These 1 stars are hilarious, I always get a discount orders are always correct, huge selection, George and his staff have stopped what they are doing to help me and even carry my stuff out for me, you simply don't find too many shops like this anymore.”
“I love Hessell's! I shop here every year for my flowers and plants. They have a great selection and their prices, while not the cheapest, are pretty much in line with most of the other Garden Centers in the area. Their staff is friendly and very knowledgeable about their product line.”
“Taking care of some of the victims of high heat. Even the "leftovers" this late in the season are safe to buy at sale prices here. No bugs...spider mites etc. They will flourish once transplanted. Replacing March pansies with fuller, brighter yellow wave like petunias.”
“Landscape Source has become one of my go to spots for trees, shrubs, and more. From my first phone call to now being a repetitive customer for multiple trees, their staff has consistently been friendly, professional, and genuinely helpful.
All of the trees I’ve purchased from them are always healthy and beautiful! From start to finish, whether I’m purchasing small Yews, a big 15+ FT Maple tree, or just a couple yards of topsoil, they always provide quick, easy, and reliable services.
Joanne and Trevor in the office are always nice to talk to and accommodating, while Michael, who has helped me pick out trees a numerous amount of times, always offers helpful advice and gives great planting recommendations.
I recommend anyone to come here if you’re looking for a place that cares for more than just the plants, but their customers too!! Bonus points: Their pricing is competitive!”
“Made a last min run to this Roseville location, was looking for a product that I've been looking for 2 hours for at different stores. An older gentleman and cashier Alyssa was so helpful & kind to help me locate the product! BEST CUSTOMER SERVICE EVERRRR I DEFINITELY WILL BE COMING BACK. THANK YOUUU :)))))”
“Fruit and veggies very good. Corn outstanding. Most items a bit pricy about same prices as Kroger or Wal-Mart. But personal service Kroger and Wal-Mart can't compare. It's a bit of a drive for me but in the spring when I was looking for vegetable seedlings to put in my small garden the attention to customers needs was fantastic. And, while my tomato plants, cucumber plants and green pepper plants along with yellow hot pepper plants that I bought a Olejnik farms have provided me with tremendous amount of veggies I'm just going back to help them stay in business.”
“First time I have visited Gramma's Gardens and was pleasantly surprised at all the beautiful and well cared for flowers and plants. Larry, the owner, was very helpful and informative. Purchased 2 very pretty bouquets. Will definitely return.”
“I had a great experience at Home Depot today! While I was looking at fertilizer, I wasn’t entirely sure which one to get. That’s when Karen stepped in and asked if I needed any help. She took the time to explain everything in detail, breaking down the differences between the options and making sure I understood what would work best for my needs. She was incredibly kind and patient, which made the whole experience even better. It’s not every day you come across such helpful and compassionate customer service. This store is amazing, and I’ll definitely be coming back!”
“A customer helped me find what I was looking for. Its not always easy to find staff in the aisles but did find a handyman who helped me. Even offered to help with my project.”
“Got a great help with a good smile at garden exit. He even offered to help lift those 40lbs top soil into my car which I declined, he offered to return the special cart which I'm grateful.”
“I drive right by the ghetto Harper Woods location to get to this one. Friendly and helpful staff and they always have what I need. The appliance guy spent easily over 20 minutes with my wife and I picking out a perfect dishwasher. Don't find that kind of service much anymore.”
“Mio was a pleasure to work with!! I appreciate the assistance with our Online Order, Mio went above and beyond and I greatly appreciate their patience and assistance.”
“Home Depot sounds is an amazing place for kids to unleash their creativity. I love that they provide the opportunity for kids to build do-it-yourself projects on the first Saturday of every month. It's such a fun and educational experience for children. I'm sure many parents would appreciate knowing about this awesome initiative. Keep up the great work, Home Depot! ”
“Ray Brandon and Cliff are always very helpful to get you whatever you need. And if they don’t have it they always order and call when it comes in. Great service.”
“I ordered a leaf blower online and received it the same day, unfortunately the battery was missing, I called customer service and they referred me to the store manager and this guy. He was very nice. He asked me to send some pictures and less than an hour later I had a new box delivered to my house and they took the old blower back to the store.
Thank you so much Mike Kerzinski
Assistant Store Manager in Marketing
Rochester Hills Home Depot, HD2727”
“Too bad, I can't give Home Depot 6 stars! Here's why: Today, I was in need of a garbage disposal, (Initially dealt with another major supply store, but sadly, due to several weeks of ongoing issues with miscommunication and lack of inventory, given reassurances and awaiting phone calls to fix the matter, I decided to get a refund and take my business elsewhere.) Hence, searched online, picked out a Badger 5 / 1/2 HP product to purchase. Contacted Home Depot Rochester Hills service desk, spoke to Mike K, who connected me with Beth (Plumbing/Kitchen Dept.) Beth not only helped me locate my requested product, she also pulled another comparable product to allow me a secondary choice along with product pricing, she immediately set up a Home Depot service person to contact me for my garbage disposal installation, and was able to pay for it right over the phone. She reassured me, that she would pull both disposals, set them on a counter, and instructed me to go directly to Kitchen department for pick-up. To my surprise, approximately, 30 minutes later, the Home depot serviceman called me, set up an appointment to install my garbage disposal, today. Mind you, I was just getting my shoes on to pick- up the disposal. Of course, I made an appointment as soon as I was able to pick up the disposal. Beth kept her word, when I arrived at the store, that's exactly where I found the disposals setting; at the Kitchen counter showroom. No time to waste, the Badger 5 unit was my choice, so, I proceeded to walk to the service desk where a very nice cashier, quickly assisted me on my purchase. Finally, got home and to my amazement, my husband was waiting at the door, laughingly, grabbed it from me, to hand to the serviceman Stanley, who was there in the kitchen ready to install. Wow! He had actually already removed the old disposal and awaited the new one, in the time that I was coming home from the store. Wow! Home Depot and their serviceman were totally on the ball today! My husband and I are very satisfied customers, impressed with Home Depot's fast and excellent service, and highly recommend anyone searching for great service to go to Home Depot in Rochester Hills. Thank-you Home Depot employees: Mike K, Beth, Stanley the serviceman, and all others who assisted me and provided OUTSTANDING service.”
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“Did a couple loops of confusion in the lighting department but was relieved when Georgette saved the day and helped me with exactly what I needed! Reccomended another great attachment, too!! Her kindness made the trip worth it and then some. ??”