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March 2024 by MiDarkAngel W
The store is always very welcoming, and since it caters to animals it's also very clean. Each area that of the store is well stocked there was never any empty spaces. The staff are incredibly helpful on where you can find items and no matter how many times you ask them they're always greet you with a smile and take you to where you need to be taken to if you can't find an item. I also think that the prices at PetSmart are very decent prices for what they're asking for. I think PetSmart is a good place for all breeds and animals alike. There staff are very nice to all the dogs or cats that come in, and when we check out they always give my pets a treat which is a great little extra something special that they do. So from one proud dog Mama of two sweet little girls we will definitely be going back to PetSmart very soon.
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March 2024 by Denvlin E
Is anyone at Petsmart managing the grooming department, because it certainly doesn’t seem like it based on the unprofessional behavior. Do not book with “Heather J”! After booking an appointment online for my 5 month old puppy, I called to confirm and inquire how long the appointment was going to be. I cleared my schedule to bring her in, then Miss Heather refuses to give my dog a full haircut for no other reason than it was her first cut. She wanted to give her just a trim around the face and paws. That is NOT what my puppy needed. When I told her that I even called in advance to confirm everything and no one mentioned any of this, she then replied: “it’s up to the groomer’s discretion”. Well, then you sure as heck should be telling clients that when you book. She then started spouting off as we left the salon. Very nice customer service. I’ll literally never book a grooming appointment with petsmart ever again. And if you want the service you actually book, then I wouldn’t book with Heather J.
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March 2024 by Kayla M
This place is VERY unprofessional. I was 4 minutes late for my appt, and the groomer Jackie said she couldnt see him anymore. After I complained they said okay, we can groom your dog but it will be a 6 hour wait! All because i was late 4 minutes and they said they were over booked. So because they over booked themselves, they were going to punish my dog for 6 hours. I will never make another appt here or trust them with my animal.
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March 2024 by Shawn Calay
I never been to a PetSmart I didn't like. I'm a cross country driver so my dog is always visiting a different PetSmart everytime he needs food.
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February 2024 by Alicia Angeleri
They just need more cashiers.
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February 2024 by Katie Ryan
Fine, I guess. I really haven't had a poor experience here. They seem to have alot of different pet options. The prices seem a bit extreme. So if it's an actual animal you are looking to purchase I'm sure you can find cheaper.
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February 2024 by Melanie Wisdom
Good prices and have the food we need for our dog in stock and that's always a good thing.
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February 2024 by Donna Heilig
Love PetsMart, and enjoy shopping there. They have a fully loaded store for your pets every need.
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February 2024 by Suzanne Johnson
Employees are friendly. Store is clean. They have cats that can be adopted.
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February 2024 by Di
Nice place to see new pets, I enjoyed it and will be back.
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January 2024 by Will Bonam
Took my dog here for a grooming and was not disappointed
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January 2024 by kristie rathka
Brittney S groomed my three fur babies today and she was wonderful. Always a great experience at this location from the ease of making the appointment, checking in and the great job the groomers do. Definitely recommend and we will be back. Grooming and bathing three dogs is not an easy job. Thanks again Brittney S for making not only me but my pups happy.
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December 2023 by Nina James
I would never take my Dog here ever again. I brought my Dog in and the groomer was trying to get out of grooming my dog by telling me he was matted which he wasn’t and then preceded to tell me I would have to go home and brush him then bring him back or she would have to charge me extra for him. The Manager then came in and started agreeing with her that they couldn’t groom him. These people are horrible! Never ever again.
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November 2023 by Inventory Manager
aside from 1 particular employee whom somewhat acts like they're the most important person on earth its a nice clean store. they're one of the only places that carry prescription dog food. most of the time they have the brand I need(ZD). They'll even hold a bag of food for you for 24hours.
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November 2023 by Mary Benson
We found a new member to our family here & adopted a pet. The customer service is good, & the staff is very friendly, knowledgeable & helpful. Plenty of neat things for all of your fur babies needs.
