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July 2025 by Michelle Simpsons
Thank you to Candace, who was extremely kind to me in the bakery department. Your kindness was a ray of light.
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July 2025 by Madonna Hautala
I tried to call twice just to ask about a lost wallet. I was put on hold for 8min and 49 seconds and then the phone went back to ringing and no one picked up. So I called back and no one picked up again after 2 minutes and 51 seconds. Very disappointed.
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July 2025 by Sandy
Bottle return machine down. Two pop machines down. Dirty food court area. Seen mom and two kids eating and leaving food containers in different isle..will not be returning to that store.
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July 2025 by aseel alyas
The clearness’s and wide varieties always available. Scan and go it’s amazing and makes your life so much easier Also, order and same day pick up or delivering your order to your location. Thank you for making our life’s easier.
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July 2025 by Mohammed Khaled
Even I know Sam’s Club customer service is poor than other competitive business, this branch is more slower than other business, I have canceled my order after waiting in two hours, my question if you guys not able to handle why you except wide range of orders?
My suggestion is could be manager need to be trained as a management professional, and employee need to to know the system and learn how to smartly work faster to fulfill all the customers request.
Sorry for the inconvenience.
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July 2025 by Eric Raicevich
Do not use the curbside pickup. Terrible experience. Once I pulled in all the spots were filled, so I went inside to just pick it up myself and be on my way. Once waiting inside for ten minutes I found they cancelled 6 items on my order because they were not in stock. However after I put all my stuff in my car I came back into the store and realized they had 2 full pallets of what was cancelled.
So long story short I had to come inside anyway because the workers were to lazy to go get what I needed off the floor. I won't be back.
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June 2025 by K Kour
The absolute worst for pick up And delivery telling me that curbside comes first, and I’ve been waiting here 2 hours for my order Just a terrible system shame on them
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June 2025 by Katrina M
Another lazy untrained person working in a commercial picture with no hat or Internet.
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August 2024 by Fianna Kimble
Always easy to shop and scan; then tap and pay at the pump!! Convenience in a nutshell!!
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August 2024 by Qayssar Yalda
Bad service bad service bad service
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August 2024 by Rowenna Harless
I like this store, but today I felt like I was being pressured to up grade my membership. I was at self checkout, it was 4 minutes before 10am. Your employee was rude and told me that I'm not allowed to enter the store until 10. I know I can't checkout until 10, but 4 minutes is not that big of a deal. BJs let's anyone in at 8am, maybe ya'll should change your policy so people can checkout and shop at 9am. You pick and choose who can shop and what time. Some of us can't afford to pay you $110 a year to shop at your store. I will have to think if I'm going to renew my membership when it expires. Thank you, Rowenna Harless
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July 2024 by Robert Nido
I had to get the store manager an still look like this
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July 2024 by Matthew Anstie
Amazing customer service and ease of checkout with scan & go A+++
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July 2024 by mukim chowdhury
Very good customer service and very helpful always like to go there.
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June 2024 by Bob L
Doesn't seem like a lot of stuff is any lower than other stores
