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January 2024 by Bart Warriner
So I was doing my own routine maintenance and made a critical error. These guys just happen to be open late on a Thursday evening and got me in right away and handled the problem quickly and efficiently. The customer service was outstanding and I will be taking more automotive needs to their shop.
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January 2024 by Kristin Janus
Aaron and the team at the Utica/Shelby location are excellent! Extremely helpful, knowledgeable, courteous, timely and affordable prices. I only go there for my car servicing needs and there have been many in the last year with my 2009 vehicle. They keep it running in great shape. I highly recommend them to all my friends, family and everyone else. Thanks guys!!!!!!
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December 2023 by Natalie Seitz
My husband and I won’t take our cars anywhere else. These guys are helpful, knowledgeable, and super quick. They always go above and beyond checking things out but I never feel pressured to get anything done to my car. I always feel like they’re being honest with me and I feel very comfortable asking them for advice.
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December 2023 by Andrea S.
Can always rely on a fair price and good customer service. I come here wether its an oil change or a problem with my car, and not once have they disappointed me.
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November 2023 by John Rodriguez
These guys are incredible! They are very knowledgeable and friendly. Aaron is super nice and bends over backwards to make sure the customer is 100% satisfied. I recommend these guys to everyone I know and they will always be my go to for service!
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November 2023 by Miriam Shumaker
Great place before and still continues to be under the new management! Wonderful customer service and mechanic work. Reasonably priced. I’ll definitely be a repeat customer.
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November 2023 by Adam P
Gave me a great price on my brakes compared to the Belle Tire up the road. Aaron was great to work with.
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November 2023 by Lisa Elliott
I’m very happy with the service at this Tuffy location. Aaron scheduled an appointment for me. And when I came back for the appointment, the servicemen were ready for me. Aaron gave me an approximate time that it would take and he was right on. He double checked that the work was complete. Everyone was friendly.I will definitely come back! Thank you!
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October 2023 by Jenz Buhl
Me and my husband have been going here for years well this last time last winter I had them replace all my brake lines dint really drive this vehicle very far we took it up north this summer well the brake lime started leaking!!! My husband went under and they did not replace the break lines they used compression fitting to an already rusted line from what the mechanic I brought it to said there was still rusted lines underneath they parted things together I was under the understanding they were fixing all 4 break lines I got charged $600 to piece together break lines so I was shocked when we were going up ortho with kids in the car break line blew never looked because I trusted them they fixed things before that worked out well.Last time I will ever go there
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October 2023 by Jeremy hughes
Magnificent customer service and updated me few time as vehicle was getting work done. Fantastic work and this crew went up and be on to serve me as a client. 7 stars plus.
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October 2023 by fred feltner
Went in this Sunday morning with a leak in one of my tires and needing an oil change and tire rotation. Within an hour Aaron and his team had me all set and on my way. Thank you for your professionalism and getting me on my way quickly!
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October 2023 by Diane O.
I brought my Jeep Wrangler in for Service I had taken it to The Dealer ship they couldn't find the problem, it was sluggish when I turned left. The guys at Tuffy had the jeep for a short time and found out what wrong with it. I would definitely recommend them for service . I trust them to give me a fair price.
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September 2023 by Peter Beji
Aaron was amazing, he did an excellent work to my Toyota Tundra, he is very knowledgeable and patient, Thank you.
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September 2023 by Ashley Sokol
I've been going to this shop for over 8 years now with multiple different vehicles for all types of reasons, ranging from oil changes to larger scale repairs. Everyone in the shop has been absolutely wonderful, pricing is fair and reasonable. Kevin is the mechanic who has worked the most on my cars, and I will never take my cars to ANYONE else for repair work. Everything is done in a timely matter, and done correct. Never one issue!! 10/10 recommend taking your car here for any work you may need done!
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August 2023 by Brandon
Purchased tires online and Aaron contacted my right away letting me know my shipment came in early and they are ready when I am. Their parkinglot is a little tight, but service was quick. About three hours, maybe less? That is impressive considering the very full parking lot on a busy Saturday. The price online on the corporate website was bout $20 dollars off as it doesnt include tire disposal fees and a couple other things. I am not blaming the local franchise store for corporates lousy site. All in all, Tuffy was competitive, fast, and friendly.
