Genisys Credit Union is a highly regarded financial institution, with customers praising its exceptional service and personalized attention. The Vassar branch, in particular, has earned a reputation for its amazing staff, who are consistently described as helpful, knowledgeable, and understanding of their clients' needs. Customers have been banking with Genisys for many years, and the relationship has only grown stronger over time. The credit union's employees have gone above and beyond to assist customers, whether it's helping with personal loans, mortgages, or navigating complex financial matters. Clients appreciate the familiar faces they see at the branch and the trust they have built with the staff. While some customers have expressed a desire for more branch locations and ATMs, especially when traveling, the overall sentiment towards Genisys Credit Union is overwhelmingly positive. Customers describe the credit union as "amazing," "10/10," and the "best bank" they have ever used, highlighting the exceptional service and personalized care they receive.
I have been fortunate to be a member for a good while now. Each visit I make, I am always treated the same. They are very helpful and take good care of me. Theresa, who is there goes above and beyond and I appreciate her and all of the other girls very much.
September 2024
The people that work her are amazing, that treat you with respect and also treat you like family!
September 2024
Very helpful, considerate, caring and easy to work with.