Vassar True Value Hardware is praised for its friendly, knowledgeable staff and excellent customer service. Customers appreciate that staff members are well-informed about the store’s products and ready to help without delay. The store is described as clean, well-stocked, and maintaining old-fashioned values when it comes to customer care. Many reviewers highlight the staff’s patience with questions and their willingness to assist with a variety of needs, from repairs to paint supplies. The manager and staff, including specific team members, are recognized for their helpfulness and sense of humor. Customers also note that the store offers frequent sales and coupons, making it a reliable place for hardware needs. Overall, Vassar True Value Hardware is recommended for its great service, friendly atmosphere, and knowledgeable team.
Another good experience at True Value - Vassar! Cashiers were courteous and extra helpful, and the gentleman who mixed my paint samples took the extra time to match them to the Detroit Lions colors I was looking for! What a credit they are to their community! Thanks again, True Value staff!
July 2025
Thank you JEFF for making those 2 keys for me. You stopped your cleaning right at closing time & fixed me up. Your customer service to me should be commended & here it is. Thank you again Jeff. I appreciate you
December 2024
Staff is helpful and friendly. This place usually has what I need and is usually close in price to bigger hardware stores
