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October 2023 by Hailey
Huge huge thank you to Brent Lovelace for all his help! This was my first time making a big appliance purchase and I was so scared, but Brent came up and eased me through buying a new fridge. He didn’t pressure me like most places/people would, he actually wanted to figure out what I was looking for and got me just that for a great deal. He was very honest about it all and made the experience enjoyable rather than intimidating. Brent went above and beyond to help me not only find a great appliance and get a good deal, but did everything he could to help me get it home ASAP since my old one had gone out. He was very helpful all the way around. Definitely will be going through him for all my future buys and highly recommend you stop in and see him for your housing needs!
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October 2023 by Meredith Lawson
Brian at ABC Warehouse was great! Helpful, knowledgeable, and very quick, all while giving us a great deal. We’ll definitely be back next time we need something.
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September 2023 by Tasha Sickler
Brian was very an attentive to our needs and special circumstances,very knowledgeable and helpful.wasnt overbearing at all but very professional at the same time.we are very happy with everything and we will do business with them in the future!
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August 2023 by marty thompson
CAUTION: BUYER BEWARE of GE appliances: ABC Warehouse is a nice place but I strongly caution you on buying GE appliances from any seller. I have a warranty issue of a bad fridge seal and warping door after 9 months of use. After a repair man came out twice, They said I damaged the freezer by pulling hard to open the door. GE told me I should have known the ice build up was there and unplugged the fridge to let it thaw along with my food. I can't see in the fridge thru the stainless door you silly GE people . GE will not warranty OR fix my door seal. Working on filling small claims on GE. BUYER BEWARE OF GE APPLIANCES!!ABC please stop selling GE appliances if they are not going to warranty their product.
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August 2023 by Keith Millard1
We got a washer and dryer this time and every time we go there. We use Keegan Broker. We use him every time and we won’t go any where else if he’s not there. He is so polite and gets us the biggest deal possible.3165 Alpine in Grand Rapids, Mi
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August 2023 by Hwi Jin Kim
If I could give more than 5 stars I would!We got a new dryer!We were greeted as soon as we entered the store, and Bryan helped us.Bryan was extremely informative and helpful throughout all the steps,And they even helped us take our two old dryers,Bryan and his staff took extra steps to help us get the dryer out of the truck as well and was ready to help us right away when they saw my truck pull up!The service was unbeatable.No time wastedNo money wastedAnd amazing service!Thank you to Bryan and to rest of the crew!
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August 2023 by James Peterson
I’ve never had a more pleasant experience shopping for anything in my life as I did at ABC WAREHOUSE!! The one on Alpine Ave. The salesman, J.B. Is the greatest!! I have never EVER gotten such great deal .EXCELLENT! EXCELLENT!! EXCELLENT!! Not pushy in the least. Just there to help with anything you need. Costumer service like it used to be . I Stress the Importance of going to the Alpine store! I went to the 28th street location and it was not so good. Like night and day.
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August 2023 by Makenzie Theisen
I called in to inquire about used appliances and the salesperson on the phone said that “nobody wants used things” and ended the phone call by saying “give me a call when that used washer and dryer kick out on you in two years”. Very tone deaf for customers that just can’t afford brand new appliances, especially when life is just so expensive right now. Would never recommend this place to anyone after that interaction. Go elsewhere.
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July 2023 by Sarah and Nick Laponsie
Brian was a great personality and a knowledgeable representative to work with. I was extremely satisfied with the size of selection this location has available on all items available but particularly the washers and dryers. Brian helped us make a great decision based on our needs and we left feeling highly satisfied with our service and our product. Thanks ABC!
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July 2023 by Tricia King
Brian went above and beyond to help me find what I needed and personally delivered one of my pieces of furniture. He was fantastic to work with and followed up with me after to ensure everything went well with the warehouse delivery truck. The guys who delivered my other items were also super friendly and very helpful. I will be back and recommend to friends!
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July 2023 by Terri Chicklon
We needed a washer and dryer. Our sales person was Keegan. He was very knowledgeable and answered my many questions. He was very kind and patient. Our appliances were delivered in a timely manner and all went well with installation. I have not purchased anything from ABC Warehouse before but certainly would not hesitate to purchase again.
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July 2023 by Trent Ward
Was there for a total of 5min. The general manager Brand???? Great guy, knock price to where I wanted it, and I was out!!! Great service. Would highly recommend the alpine store.
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May 2023 by Kyle Garner
Keegan is the only person in that building that cares about you as a customer, everyone else act like sharks. They will argue with you and make the process so difficult you wont even want to do buisness. Used to be a good store until new employees/ management came along. These guys are crooks, stay away from the alpine ave. location, any other ABC warehouse in a 50 mile radius is much more pleasant and easy to work with!
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May 2023 by Nancy Schrauben
So pleased with our experience at ABC Warehouse.Appliance dealer Brian Mallow was so helpful, knowledgeable, and professional.Great customer service!I would highly recommend purchasing appliances fro ABC Warehouse.
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May 2023 by Mary Higgins Thebo
The greatest experience at Abc Warehouse yet. BRIAN was very helpful, attentive and I couldn't ask for better service from him. He new the products on the floor was able to give me information on them I was in a bit of a hurry and He had what my washing machine ready fast and I loved not having to wait for it to get brought upfront. He had it loaded in record speed. It was awesome to be on my way fast.
