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March 2024 by Tammy Chapman
I hate Fed-ex. I never know where my packages will be left. My delivery instructions say "leave package in garage". Today I left it wide open to help them, but it looks like the driver drove up next to my driveway and just dumped the package out the door at the end of the driveway. They are lucky it wasn't stolen. There are huge gashes in the side of the box All the way through the package and into my item.I hate them so much. Worst delivery company I have every had. I even prefer the cheap weird company's that chinese imports use. They do a better job
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December 2023 by Stephen Roersma
Don't go work here. They'll spend more on gas money than you'll make. 17 an hour is worthless when they send everybody home after a couple hours.They have absolutely 0 respect for the people who work for them, Time.
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December 2023 by Ashley Vander Zwaag
FedEx lies, they make excuses, and they don’t care how it affects you. They stated they attempted to deliver my packages 3 times, which didn’t require a signature, but I never encountered them nor did it need a signature so they were supposed to leave it at the door. They didn’t do so. I called customer service and they said they were going to have it reshipped, they didn’t. I then called again and they told me I had to pick it up from a location. MAJOR inconvenience, I didn’t pay for shipping to pick it up. I go to pick it up at the location, and they could only locate one of the two packages. I spent at least 30 minutes here, I’m pretty sure almost an hour. Nobody did anything. I’m still here waiting and people are trying to tell me I’m in the wrong. Fed ex, you suck, and everyone knows it.
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December 2023 by Branden Patten
If a package makes it to us with everything inside, we are shocked. More often than not, boxes are opened, ransacked, and then re-taped and delivered. We have a couple police investigations at this point for high dollar items taken that were sent to us.
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November 2023 by Kerri Beaune
I enjoy working for FedEx. It's a physical job and it's got me into a much better shape health-wise. With the exclusion of one manager I love working for this place. The pay and benefits are great. You just have to be willing to work.
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October 2023 by Rob Stefanowski
Very disappointed. I was told on Thursday my package would be held until Monday when I could come and pick it up. I was going out of town for the weekend. Thursday was the last day it would be help. It was then returned on Saturday without notifying me. I drove to the location, only to find that my package was in route back to the sender. I was given 2-3 excuses why it was returned, none of which i feel were valid. I will never use FedEx to ship anything.
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October 2023 by Mario Enriquez
Today I was expecting a Fedex package. I was looking forward to it.It turns out I did receive a package from Fedex. It was a delivery meant for someone else. Not even the same name of street, number of house or even city.I called them and asked if they could pick up this package that was meant for someone else and bring my own. I was told they would send someone to pick it up.The day went by, my package was never delivered and the wrongly delivered package is still out by my front porch. Waiting to be picked up.Better shipping options exist.
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October 2023 by Becky Klapil
They delivered a gigantic mirror in a box broken in pieces. They actually did that twice. I had to bring them myself back to the shipping location on 4 Mile.Then yesterday I found my box of a pr of shoes in a plastic bag next to my trash can by the road about 100 ft from my house. I thought someone had thrown their garbage there. I've never had any one leave a package like that .very strange. They did not even attempt to go down my driveway to leave the package in a safer place or by my house.
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July 2023 by Annie Nyberg
I ordered flowers for my anniversary to be delivered to Shelby, MI. Paid extra for them to be delivered today. They arrived at this FedEx location at 7:45 this morning. At 8:07 I got a message that the flowers weren't delivered because no one was at the business to accept them. Shelby is over an hour away from Grand Rapids so there is absolutely no way that they attempted delivery in 22 minutes. Now my flowers won't arrive until Monday, which means they will be wilted and dead-- all because someone at this facility was too lazy to make the drive. And then lied about it. Told me they attempted delivery when that clearly isnt true. I am so disappointed and angry.
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July 2023 by Daniel Johnson
Not a good company to work for they will fire you if you cannot make it in for one day or if you’re sick, they expect you to come in and work sick
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May 2023 by Brittany Morris
Driver missed location. Proceeded to try and back up 2 houses on cottonwood almost backing into vehicle. Driver than parked in the middle of a 5 line road got out delivered package and took off.
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January 2023 by Julia Resch
I've been at FedEx for close to 4 years now. Many opportunities for advancement, benefits, meeting new people (coworkers), how much sooo many customers appreciate the hard work we do. I'm 60 years old and they have advanced me due to hard work, not age. I have so much appreciation for their dedication to make sure people get their packages. The office staff, Administrators, managers, and package handlers have been known many times to jump in a trailer to search for packages for customers because of dedication. All businesses have unhappy customers, but the workers here work very hard at trying to please our customers. I'm extremely proud to be a part of this FedEx Family! I've worked in Home Health which was extremely wonderful so if I love home health with a passion, you can only be certain that I'm just as passionate with my job here. I'm not in home health anymore due to not enough patients and advancement to support my family otherwise I'd still do it, I've found this job equally as satisfying. Equal to the passion of helping people? Yes, because THATS the feeling of helping people in a different way. The people here are some of the best coworkers I have ever been blessed to work with. I'm truly blessed. Thank you FedEx for all the wonderful time in my employment and continued years I'm looking forward to. How many people are proud to wear the FedEx t-shirts on days off? How many are proud to work there that they would come to work in blizzard conditions even if it's understandable to stay home? Not many, but FedEx employees are the best in showing how much they care about their customers. Thank you again and again FedEx for the exciting and best job a person can hope for.
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January 2023 by Destini Walden
Walker FedEx Ground have some of thee best (office) employees I’ve ever encountered. I greatly appreciate Madison and Pam for making sure I was able to receive my package.
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December 2022 by Sean Rotman
Absolute trash no delivery on scheduled date then ask to hold so I can pick up in the morning. They agreed but then sent it out for delivery again and again not delivered. What an absolute trash company
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November 2022 by Arrick Moore
I am so, so sick of Fedex Ground from Walkerville, MI.They have dumped shipments of guns at my front door, and never got a signature, but wrote a random name in it.Today, I was in the driveway waving at the driver when he drove by, and he never even slowed down... There were 4 other trucks that went by and none of them slowed down at all.This is ridiculous, and there should be some regulations on who they can use for delivering packages.
