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July 2024 by C M
Good associate with knowledge of equipment. Elite series 2 no longer come with a warranty ....
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July 2024 by riah mcqueen
the man at the counter with long hair and lots of piercings was rude and disrespectful, cussed and complained about the time.
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June 2024 by Danielle Thomas
Best GameStop experience at this store, the employee there, Chris immediately greeted me with a smile and helped me out with everything I needed, and when my son was asking him questions he went above and beyond to help him and treated him like any other customer. I’ve also seen other reviews mentioning Chris, he is by far the best employee there! Thank you Chris!!!!
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June 2024 by Avram Affolder
This was by far the best experience I have had at GameStop. I was greated with a smile, usually the Gamestop employees have an annoyed attitude. Chris who is the employee that helped me, was eager to help, very knowledgeable, quick and efficient.
From now on if I need to go to GameStop I won't be going to the one near my house, I will be traveling to this one.
Thanks a lot for your help Chris , I hope to see you when I come into the store in the future.
If only all GameStop employees had the enthusiasm you have to be at work, It would be a better place to shop.
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June 2024 by James Eddy (JEDDY OUTDOORS)
Don't expect to be notified if you pre-order anything from this store.
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June 2024 by N Steimel
My son and I went there twice in a span of 14 days to get a game for his nintendo switch, trying to save money on a used game rather than buy new. He wanted a sports game, so i asked the lady behind the counter if they had any used sports games for the switch after we already looked thru the used inventory on the wall, she said they dont make sports games for the switch, I said we looked online and they make 2k(nba), fifa, and baseball, she said let me look it up, looks on the computer and says no sports games for the switch, i had to pull up each game on my phone to show her while she had an attitude the whole time. New to having the switch i asked if there was a difference in gameplay between the joy-cons and the controllers thinking the joy-cons were like the old Wii remotes with motion detection or something, again eye rolled and said "no". Every question was an inconvenience for her. I asked her what the return policy was on used games was, she said "normal return policys" i said idk what gamestops normal return policy is, she said "7 days full refund on used, and 14 day credit" i said full return in store credit on 14 days? she said "thats what credit means".
Returned on day 14 as the game was too difficult for my son went to return, and asked to return the game and she said she needed the receipt or if i was a power rewards memeber, she cant do a credit card lookup or transaction lookup. Would of been nice to know this when i was shorted on every answer before. I asked if she had a certain game in stock, she said yes 2 of that game, i said can i see the box because i didnt see it in the used section again, she said she cant show me the box in inventory because it has the game in it. I said if its an open used game without a seal can you take the game out, she said she cant do that because it has to stay in the box, i said my son(5) wants to see the box to see if he'd like that game, she then walked to the back to find the 2nd copy of the game with an empty box to show us....I stood there for 10 mins while she looked thru every single used game to find this box, after that 10 mins, i said i'm just going to get a different game its okay, can you look to see if its in stock, she kept looking for another 10 mins saying she has to find the box and make a new box/case for the game and kept searching till we eventually just left the store. terrible experience both times. i've seen multiple similar experiences with the same lady in the reviews...
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June 2024 by Aaron Lehrman
Bought Pokemon cards here many times. If you look for deals, they can be great.
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June 2024 by Casual Strategies
Didn't purchase anything but I wanted to take a look and see what was here. There's tcgs, games and merch. There was a lot of Pokemon and Nintendo merchandise plenty good for gift ideas. Of course plenty of subscription cards for games too.
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May 2024 by Pat Sawyer
The young man was a great help!
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May 2024 by Nadja Chambers
Came in at around 5 and the woman behind the desk was horrible, we sat at the counter and waited for her to finish her task she was performing at the time. Fully knowing that we were standing there she made no attempt say, “hey one second,” or “I’ll be with you in a minute.” Instead continues doing what she was doing and when we said hello just to make sure she heard us she just passive aggressively told us she was busy. So we waited for her to finish and then she comes over and just stared at us. What happened to, “hey what can I do for you?” So we continued on with what we were doing, place our stuff on the counter and she is being very demanding. Made us feel very unwelcome, I do not understand how someone can just be rude to strangers who are just simply coming in to her place of work for help. Another point to my story is that we were in fact, the only people in there and probably the only people in the parking lot. She had plenty of time to do what she was doing and help us. Now I understand why the store was empty.
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March 2024 by Zak Bodnar
Went to purchase some games, and the store associate was very short and visibly annoyed by customers. Tried to purchase a 2tb card, and they immediately grabbed the wrong one and started ringing it up, failing to mention the one I wanted isn't in stock. Needless to say, I was not super impressed with my experience here.
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February 2024 by Baby Jay
I put in a order for same day delivery a day ago and they are refusing to let me come pick it up instead even tho nobody will deliver my order
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February 2024 by Jeremiah Czupski
Great customer service, helped with my return in a very professional manner.
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February 2024 by Brandon Petrowski
Friendly staff, decent selection, high prices.
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January 2024 by jers420
Great customer service. I bought a game yesterday and it wasn't working so I brought it back. They made sure I was all taken care of. Thanks again.
