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December 2023 by Rachel Z.
This is my Go-To HomeDepot. The staff is awesome, friendly and always willing to help.
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September 2022 by Jackson M.
Homedepot double charged me on a bill of $1158. So I was charged $2316. Because of this I got charged an overdraft fee! I went to the store to get it fixed and was told it was my bank, not them. I'm pretty fucking sure my bank doesn't change me twice for this. Because of this fuck up I have no money on my account for food, gas, cat food, and I'm going have to cancel my plans I had for Tuesday because my bank account is in a negative balance! Fuck Homedepot and their sucky customer service!
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August 2022 by William L.
I was in store to purchase a Gas Dryer on Thursday afternoon. Had one picked out and ready to purchase. Sales associate didn't seem interested in me as I waited. When done talking to another person, she went into the back room leaving me standing there. I left at that point and went to another store and was politely greeted and purchased a dryer from them. You just lost a Big sale from a customer that wanted to buy. Your door greeters are great, but sales people need training before you loose more sales. This could be a 5 Star Store with a little help!!!
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March 2022 by Wheaton W.
I purchased a refrigerator for delivery. The first one was damaged on delivery. I called and they said they will send me a new one. The second one came and they damaged my house and brought the wrong color refrigerator. After 9 days of complaining, they finally told me that they have a no return or refund policy on appliances. They said the extended warranty I purchased covers 50% off parts. So they want me to buy new doors because they delivered the wrong color. Save yourself the headache and shop at Lowe's instead.
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March 2022 by Jen C.
My washer wasn't properly installed. I had requested that it be installed when I ordered it. The paperwork showed I didn't request this. But the delivery guys agreed to install it.I wish they hadn't.Went to run a load after they left. I go in and see water all over my carpet. I check the hose, and guess what? It was dangling off the back! All the water went straight onto the floor.I had to go out, buy pliers, and do the work myself.Oh, and I couldn't get through to the delivery person to let him know what happened. Got put through to voicemail.How utterly unprofessional. I won't be ordering from Home Depot again, especially since the original delivery time earlier this week got miscommunicated by HD.I wish I could give zero stars.HD really needs to reconsider their delivery service provider.
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October 2021 by Ann W.
I went to Home Depot in Walker MI to get 4 OSB boards. I couldn't lift them myself so I asked the cashier for some help. I stood there and waited at least ten minutes while she tried to get a hold of someone that could help me. In the meantime, there are employees everywhere walking around the store. The cashier finally got ahold of someone who could help me and they loaded my boards onto a flat cart that I couldn't steer with out the boards falling off. I'm so very disappointed and will definitely be doing all of my shopping at Menards from now on.
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October 2021 by Sandwich G.
This is what happens when we big box ourselves to death. The stockholders have squeezed every nickel out with you and I left with zero customer service. It was even so bad that they stopped giving new employees their own orange vest. They had to use an old one with their name on tape. Meanwhile they squeeze all the venders and they simply add more water to the paint. Total crap, crap people, crap products. Please go out of business.
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December 2018 by Tim H
Always friendly and helpful staff at this location.
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December 2017 by Emily
I came in today to get some supplies for my landscaping project, while I was in the garden area of the store my little sister and I had the privilege of working with a wonderful human being named Shead. He was incredibly helpful, offering suggestions and giving us direction as to where to find specific items we were looking for. On top of his awesome personality and helpful attitude, he ended up helping us load up the 15 bags of mulch I bought. What is normally an enjoyable experience going into your store, was turned into an exceptional one because of his help. Thanks for the help!
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December 2017 by Shane Johnson
Products for sale as new but are logoed to a company definitely used, pay close attention to clearance stickers as they are often simply just a yellow version of the standard price as well as numerous exterior doors that have been previously incorrectly installed specifically 28th Street
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December 2017 by Jacob Barnett
They sell tools and stuff
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December 2016 by Judy Carlson
I bought a live Christmas tree on Tuesday 12/6 and it was DEAD on Saturday 12/10. Brought it back they refunded me thank you and told me it was the 3rd tree of the day to be brought back. The tree farm they are using is horrible. I don't know who that is. Never again. Now have to get another tree and decorate it before Christmas.