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January 2024 by imon myrise
Fully relaxed.
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October 2023 by David
Lights don't work in your room until you insert your room key.Air conditioner doesn't run non-stop. If you need some white noise to help fall asleep. This will be a problem for you.No free breakfastWhen I registered for my room I wasn't informed that breakfast wasn't free. I looked it up. You have to pay more for your room to get on the free breakfast list.Worse holiday inn ever.
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August 2023 by Alek Byerly
Great hotel! The only reason I’m leaving a 3 star is.1. Breakfast is not included with your stay, you have to pay. (Which I’ve never had at an IHG).2. The fire alarm system falsely went off at 1:55am and 7:44am and woke up everyone in the entire hotel.It was storming decently hard at night and I don’t blame the hotel at all, it was out of their control. The staff memeber at the front desk was on it ASAP and was on the phone sorting out the fire alarm instantly. It was just a bizarre series of events. Luckily I didn’t have to be to work till 1pm today. Usually I’m up and out at 5:45am.
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August 2023 by Dani During
This Hotel does NOT disappoint. I have traveled the world and haven’t stayed in such a nice and welcoming environment as this Holiday Inn.Tammy, the GM, is absolutely AMAZING and is beyond helpful and accommodating. She and her staff are very friendly and professional and make you feel welcomed immediately. I stayed for an entire month waiting for my house to be done and every staff member made me feel like I was at home.From Courtney, Tammy and Nolan at the front desk, and the exceptional service in the restaurant and behind the bar, they were always eager to help with anything and go out of their way to provide seamless service.Thanks for making my last month awesome! STAY HERE! And tell Tammy Dani and Walter sent you ☺️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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August 2023 by Nathan Brewster
The beds here are magical! The hotel is very clean and the staff ROCKS! Ask for Tammy the GM, she is amazing and you will not be disappointed with the level of service. A+ hotel with all the amenities. Thanks Holiday Inn
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August 2023 by Robert R.
I stay here often. Very clean always. I have only had one issue otherwise it would be 5 stars. I stayed here once and the power went out. It would be great if corporate had the fore-thought to build a back-up generator. Pretty common sense I feel.
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June 2023 by Timothy Stephenson
Stayed 7 nights. Staff was friendly. Of the six nights before leaving the room was cleaned two times. The room’s lock needed maintenance and left us unable to enter the room without assistance five days. Beautiful facility. Good breakfast. We may stay again, we will see. But manage your expectations.
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May 2023 by Jen Starks
Front desk ladies were very friendly even though swamped. Bottom line is this: we were very disappointed because this hotel was chosen strictly for the hot tub. The hot tub consisted of a semi-warm-filthy-community-bubble-less-tub. I called ahead of making a reservation to make sure the hot tub was up and running. Very disappointed, not to mention disgusted.
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March 2023 by Phil Hurst
We inadvertently booked twice and never knew till our credit card was double billed. We have tried to get the owners attention to the matter but the staff has denied all responsibility and lied about facts.We will NEVER use an IHG Group Hotel till this is made right. This owner owes us $151.86 because they failed to offer or acknowledge a second room reservation at the time of check in.Noteworthy details: Double charging for a single room stay is not customer friendly
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March 2023 by Flux Drive
Very impressed with the service, quality, and efficiency at breakfast.Best hotel breakfast we have ever had.Service was a 10/10.
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December 2022 by Mallory -
My family of 4 had a very pleasant stay at this hotel. The rooms were well stocked, and we received extra blankets and pillows upon request. The only downside was that this location does not offer a continental breakfast, which we found odd. I would recommend staying here.
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November 2022 by Sandra Mrachina
Worked with group sales for a hockey team trip. Not only were they able to secure our rooms at a good price, but they helped us with meeting/hangout space too. The kids loved the pool and the breakfast was very good. Having a place to grab a drink and socialize with the other hockey parents in the lobby was also enjoyable. We will stay here again if we end up on this side of the state. Thank you!
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November 2022 by Megan East
AMAZING stay. Super clean rooms. We actually came here after checking out of a different UNACCEPTABLE hotel for the evening. They were kind, accomdating, huge rooms, clean and super nice staff. Safe parking lot & area.
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September 2022 by Ryan Walton
Rooms were clean, beds freshly washed, nice amenities (indoor pool, free front loader washer dryer use, good breakfast bar, easy location to GR, fruit out all the time), however we stayed in a room with 2 queens and a pullout couch bed to sleep 6 , but we're given only 2 towels. Asked front desk 5 times over 2 days and was told to go to 3rd floor to find the maids to ask them (did not find) ... finally had to go get some small ones from the pool. We stayed for 3 nights... both Bathroom drains had a little of someone else's hair in it, but I can see how this would have been missed. Card readers frequently stopped working , leaving us locked out and needing a re-key by waiting for a manager. So much done so well, wished I could have left 4 or 5 stars instead for all categories.
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September 2022 by Megan Motroni
Very nice room. Staff was very accommodating. Thank you Toni. Appreciate you. Bed was very comfortable. Pool could definitely be bigger! But I'm def happy with giving 5 stars.
