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December 2023 by CHAPTON CONSTRUCTION LLC
Had a great experience tonight at the Alpine location. We were in purchasing some items for home staging. The two women working were great and were very helpful. I will definitely be back!
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October 2023 by Sheryl Jennings
Beautiful things...will worth the visit and prices were moderate....will go there again...
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June 2023 by Miriam McKim
Very friendly staff. Came right over and told us all the sales that were going on. Always fun to see what they have in stock. Products change often.
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May 2023 by Antwayn Spencer
Mediocre Experience, Nothing Special⭐⭐⭐I recently visited Kirkland's and while it wasn't a terrible experience, it left much to be desired. Here are my thoughts:Limited Selection: I was expecting a wide variety of home decor items based on their reputation, but I found the selection to be quite limited. It felt like they were missing some key items that would have made my shopping trip more fulfilling.Average Quality: The quality of the products I examined was decent, but nothing exceptional. Some items seemed a bit overpriced for the level of craftsmanship and materials used. I expected better considering the price range.Customer Service: The staff was friendly enough, but I didn't feel like they went above and beyond to assist me. I had some questions about specific products, and the answers I received were vague and lacked detailed knowledge.Store Layout: The store layout was a bit confusing, making it difficult to navigate and find what I was looking for. It would have been helpful to have clear signage or a store map to assist customers in locating different sections.Pricing: While some items were reasonably priced, I noticed that many others seemed to be on the expensive side compared to similar products at other stores. It made me question the value for money I was getting.In summary, Kirkland's didn't impress me as much as I had hoped. The limited selection, average quality, and underwhelming customer service left me feeling unenthused about my experience. While I won't rule out a return visit, I will likely explore other options first before considering Kirkland's again.
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February 2023 by ginger norris
Store clean organizedDifferent varieties of decorStaff friendlyWould like to see more sales
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January 2023 by Kim Ellerbrock
Such great home products. Beautiful store!
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December 2022 by Lawrence Lamp
I'm not much of a nicknack person, but that being said Kirkland's has some really great home accessories.
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November 2021 by John Gorby
Disappointed, they no longer have cool winter pictures
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September 2021 by Kelly Teft
Amazing home decor for affordable prices. Love this store!
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March 2021 by Gilbert Grape
A bunch of, STUFF, that nobody really needs... Smelled good in there though, like my grandmothers place.
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November 2020 by Pamela VanDalsen-Hendee
I only go her to look and check out clearance.
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August 2020 by Patricia Heintzelman
I love the style they offer!!
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August 2020 by Rick Holton
Trip to the big city for a day. Stopped at Kirkland's and found a couple can not do without things. People were friendly.
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July 2020 by Michelle Benaske
Website is misleading, many items you can't actually get shipped to you. Their is very limited supply in the store and then when you try to purchase online items they aren't available at the distribution center (but website doesn't say out of stock) and the call center is unable to tell you what stores do have an item you are looking for. Disappointing to say the least.
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May 2020 by Alissa Klinger
I placed a curbside pick up order April 18th. I received the order confirmation which stated that I’d receive a separate email stating when I could pick up my purchase. I never received such an email, the next email I received was Sunday (memorial day weekend) saying I had 1 day to pick up my order (memorial day). I called Tuesday morning to check on my order and the gentleman I spoke with was extremely rude, cut me off every time I was in the middle of giving him the information he asked for, said he’d call me back then didn’t. I felt so overwhelmed and rushed that I wish I wouldn’t have called. I told him that if the order was cancelled, I wasn’t mad and understood. His voice was raised and he asked if I wanted my purchase so I told him if it was there, I’d be happy to pick it up. He just kept saying “this are chaotic right now” I understand things are crazy right now with Covid-19 and I was being more than reasonable and patient and despite my efforts I was treated very poorly from a customer standpoint. Having a hard time justifying shopping there again. If their Christmas selection wasn’t the best, I’d have no problem walking away.
