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January 2024 by Jess Schmidt
I have shopped in many Maurices stores and spend a fair bit of money with the brand over the past few years because I really love the clothes. But I’m never coming back to the store because the employees there are quite rude and I have no discretion and don’t understand simple things like how you apply rewards. They don’t know when to lower their voices, and when you reach out to the manager Amanda M. about your bad experience, they just ignore you. I’m going on three weeks of not being able to get rewards added to a sizable purchase because the store manager has been unresponsive outside of an initial email response they gave me. I’m hoping corporate can help me, but not going to hold my breath. Definitely will go to other stores but never will go to this store again, and I would suggest that you don’t either if you want anything you say to an associate not to be broadcast the the entire store. Edited to correct store leader’s name.
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December 2023 by Gina
Extremely rude employees. The service at this location is pathetic!
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December 2023 by autumn
The customer service was AMAZING. Very helpful, but not pushy at all. Huge selection and great deals.
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December 2023 by Meghan Prindle
Audrey was very helpful with my first time ever shopping at Maurice’s. From the moment I walked into the store all the way to my purchase at the end, she helped me with everything. This store is very lucky to have her!
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October 2023 by Linda Jones
Heather was great when i had to exchange jeans, she even had them shipped for free!
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February 2023 by Rose Black
Friendly staff, excellent choices for all sizes!
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November 2022 by Sarah H.
I love how the clothes are not too revealing.
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September 2022 by Grace Marz
Hands down one of the best shopping experiences I’ve ever had. Kylie helped me as soon as I walked into the store and I explained what I was looking for. I’m 6’2 and struggle with finding clothes and styles that look good on me and fit properly. Kylie and her whole team today did such an amazing job of picking clothes and advising me on adjusting sizes and styles. I wanted to cry with how amazing it was. Great selection of sizes and lengths, and they were able to order lengths that I needed but weren’t in store. I highly highly recommend. Thank you all so much for today!
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September 2022 by Mary Pearson
Actual customer service - great sales- cute styles - huge range of sizes - what's NOT to like??
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August 2022 by Lydia Tibble
I had such and amazing experience today at the Alpine Maurices! I walked in around 3:30 with both my children and was in a hurry to get what I needed and get out. My kids had been running errands with me all day and their patience were long gone. I was greeted promptly and let the employee know exactly what I was looking for. She listened to what I said perfectly. She promptly directed me to the bottoms, top, and cardigan. I was so thankful for the help and speed of getting in and out. What a relief when in a hurry and having kiddos in tow. I will definitely shop there again and next time when I can go alone. Thank you for the amazing customer service! You made my day!
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July 2022 by Dominque S. C.
Returned a jacket that runs super small. Apparently my PayPal is not refundable you get store credit. A new lady had trouble with the return and repeatedly asked for help but the other lady just told her to add it on a store card and walked off. I was fine with patiently waiting for her to figure it out. I've been disappointed with the clothes sizing issues.
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June 2022 by April Arnold
Tried to go shopping for the first time in a couple years. I'm four months postpartum and expressed that I have a hard time finding clothes for myself. When trying on clothes no one offered to help with getting other sizes or even recommendations for outfits. I was there alone so needed help getting sizes so I didn't have to get dressed a hundred times to get my sizes. This was not the experience I used to remember at Maurices where the stylists helped me so much. I left feeling pretty defeated.
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January 2022 by 696 Feedback
Went into the store like a deer in headlights. A very nice girl named Kaylee helped me and actually help me find the very last sweater I was looking for for my girlfriend!!! Store was nice clean and organized and prices were much better than I thought they would be!!
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November 2021 by Carol Johnston
I LOVE Maurices more and more every time I shop there! It has sharp clothes that almost every one can wear!
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October 2021 by Joy Putnam
I really, really like Maurices. My 16 year d granddaughter and I both like their styles. And their clearance prices are great!
