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February 2024 by Sharalle Richardson
I wish I could give this store a 0/5. The customer service is horrible, they don’t act in haste, and they do not put the customer first. Rhonda is incredibly rude. Try the store located at 2666 Alpine—that one is outstanding.
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October 2023 by Exo_Gen
We've been loyal customers to this specific location for 10+ years and we've never been disappointed. LITERALLY THE BEST SERVICE! If I'm on the other side of the country, I will fly back just to come here because I KNOW I'll leave satisfied.
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September 2023 by Theresa Stevens
Amazing service....great multi tasking and still smiled and greeted every customer...I really live going to this store ...the manager and employees are exceptional
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August 2023 by Casual Strategies
Been here for over a decade. Always get the support I need in store.
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January 2022 by Debbie Smalley
Came in traded my phone for one of theirs, phone don't work, tech said I need a new phone, but have to pay insurance fee, phone hasn't stayed working since I got it cannot find anyone to help
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December 2021 by PrIvate Duty
Rohnda was very nice & helpful but since Metro by T-Mobile won't take Discover card for automatic payments, I'm thinking of switching to a carrier that does.
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March 2021 by Mely L
Staff very efficient and they make sure one leaves satisfied with their services.
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March 2021 by Jigsaw ElMuerto
I called this store with a question about data usage in mexico and it was a bit of an emergency. The guy says i have to come in to talk about it. And that he doesnt know or cant help me. Honestly only reason i dont file a complaint to corporate is because the third store i called had an employee that fixed the issue for me and he did it over the phone no problem. So it wasnt that this guy at this store couldn't do it. Its that he was lazy and didnt want to help me.
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March 2021 by Christine Chacon
There great when you get someone who know what they are doing
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November 2020 by Sharon Schwallier
Daniel was very personable and helpful!!
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June 2020 by Eloy Gonzales
Very satisfied
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April 2020 by Kyle Wood
Took my money for a phone said it would be in in 3 days. Two weeks later no phone and now they are not answering my phone calls
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March 2020 by Miranda Myszak
Kassy was awesome! She was friendly, had an answer for all of my questions, and was able to get me in and out of the store.
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September 2019 by Devon Longoria
The guy was great thanks for the help!
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April 2019 by Steven Russell
Clean store, CSR help was good, been in there several times, very helpful kids working there.
