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“The young lady who was there after hours was so helpful and pleasant,if she represents the caliber of people at the facility it's a GREAT place to utilize when shipping larger items!”
“I would say my only problem with this store is the location/parking. Probably not the best place for a UPS store. It is always super busy and almost can never find a parking spot. Other than that, the store and staff it’s self are great!”
“Great place to have items packed and shipped! They have a big selection of packing materials. A very friendly and helpful staff! They were able to get my shipping issue sorted out in no time.”
“Excellent service, Thanks to Datt Express Michigan for their attention. I give you 1000 points since I always ship with you and they arrive in excellent condition.”
“Great place to get Christmas and graduation cards at a very reasonable price and next day! Usually has a coupon code for those holidays and events. Great quality with both services recently very happy!”
“Small place, not super shiny with all the "corporate" noise you get at some of those other stores. You can tell this is a franchise, independently owned. But the personal help and support you get is very friendly and very accommodating! Would recommend to anyone. They can handle the big stuff, but they're also good at helping the little guy.”
“Five Stars - Six Thumbs Up - One Tiny Observation
I visited twice within two days, and both experiences left me impressed.
The customer service was exceptional—fast, friendly, and efficient, even in a busy environment. What stood out most was the teamwork. Employees genuinely seemed to support one another, stepping in where needed and working together to create a smooth, positive customer experience. That kind of teamwork is refreshing to see and deserves recognition.
One small observation from my second visit: professional appearance is part of the customer experience. While everyone was kind, helpful, and respectful, attire that repeatedly exposed the midriff felt a bit more weekend social scene than professional workplace. This is offered as constructive feedback, not criticism of any individual. A more consistent dress standard would better reflect the professionalism the team otherwise demonstrated.
Overall, a great experience. Excellent service, excellent teamwork, and a staff that clearly cares about its customers.
Five stars, six thumbs up, and my sincere thanks to a team that works well together and makes customers feel welcome. Thank you! Until next visit! ⭐⭐⭐⭐⭐??????
Thank you for your rsponce. Hmmm…an endorcement of a midriff dominant dress code? Fantastic customer service? All of the above? Professionalism in a box of packaging expertise, boxed up and taped down, secured for shipping. Thank you!”
“Gretchen and Noble are ANGELS!! They helped us through a large emergency print job and got it done for us in record time. Truly the best customer service experience ever!”
Open 24 hours
4700 Rich St, Allendale
Shipping Centers
“Hello, I saw that no recent post on this company so I decided to leave one. PU for 3/18/26 at 18:00.Checkd in at 14:45,get a door @15;10.Loaded +BOL in my ✋️ at 15:45.Great job.Thank you!”
“Really enjoy working with worldwide. They’re fast, responsive, and reliable. Makes my day to day responsibilities a lot easier to manage from a shipping and delivery perspective.”
“Staff is always friendly here. I use the printing services most where it's easy to upload things online and then get printed here to pick up. Turn around is fast and great quality.”
“Our driver of a 550 pound crate went out of his way to deliver. Our Lakehouse is down a small snow covered gravel road, I have to admit I wasn’t sure if he could make. But he took his time to get at least to our driveway, than helped push the crate close to our garage safely out of the driveway..very impressive.”
“UPDATE: after my original complaint written below, George called me and “saved the day”! For this company. He helped me, worked with me to get my product BUT it still doesn’t make an excuse for the others not apologizing for the nonsense I went through. I Was on hold for over 10 min, only to get disconnected or hung up on, not sure, to call back again, told they can’t help me, put me back on hold. Finally, got ahold of a person, I explained my frustrations with her, she giggled, no apology but she did get some information for me. My shipment was in grandrapids mi, said to be delivered today, checked tracking number, says it’s going to now take 5 more days, 35 min away, I asked to just pick it up, what a mess, I will never have them ship anything else for me!”
“Super helpful staff and quick service. One of my prints turned out very dark and didn’t hold any color and the staff there was very helpful and understanding. They allowed me to take as many attempts as needed to get the print to turnout as I wanted. They were also very efficient when it came to printing out my poster. 10/10 would recommend.”
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“These guys were punctual and friendly when delivering my mattress from Sam's club. They communicated with me from the time of purchase to when it was delivered.”