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“Bought a boat motor out of Texas and it was Shipped with TForce. It only took 3 days to go from Dallas, Texas to Muskegon, Michigan. Delivered in great shape and I have no complaints.”
“I would say my only problem with this store is the location/parking. Probably not the best place for a UPS store. It is always super busy and almost can never find a parking spot. Other than that, the store and staff it’s self are great!”
“great for all of my shipping needs, if you need a mailbox its great as you can recieve any size packages unlike traditional p.o. boxes that may limkt size and quantity, i have used them for years for my ebay and amazon shipments. very friendly staff.”
“Excellent service, Thanks to Datt Express Michigan for their attention. I give you 1000 points since I always ship with you and they arrive in excellent condition.”
“Claudia helped me with graduation announcements for my granddaughter. She was friendly and very professional. I certainly appreciated her help and expertise. Thank you”
“Small place, not super shiny with all the "corporate" noise you get at some of those other stores. You can tell this is a franchise, independently owned. But the personal help and support you get is very friendly and very accommodating! Would recommend to anyone. They can handle the big stuff, but they're also good at helping the little guy.”
“Amazing customer service by Jamie. They not only assisted us over the phone, but was amazing in store. P.s. they validate the parking up to 30 minutes. I will recommend to everyone in need of printing or postal needs.”
“Five Stars - Six Thumbs Up - One Tiny Observation
I visited twice within two days, and both experiences left me impressed.
The customer service was exceptional—fast, friendly, and efficient, even in a busy environment. What stood out most was the teamwork. Employees genuinely seemed to support one another, stepping in where needed and working together to create a smooth, positive customer experience. That kind of teamwork is refreshing to see and deserves recognition.
One small observation from my second visit: professional appearance is part of the customer experience. While everyone was kind, helpful, and respectful, attire that repeatedly exposed the midriff felt a bit more weekend social scene than professional workplace. This is offered as constructive feedback, not criticism of any individual. A more consistent dress standard would better reflect the professionalism the team otherwise demonstrated.
Overall, a great experience. Excellent service, excellent teamwork, and a staff that clearly cares about its customers.
Five stars, six thumbs up, and my sincere thanks to a team that works well together and makes customers feel welcome. Thank you! Until next visit! ⭐⭐⭐⭐⭐??????
Thank you for your rsponce. Hmmm…an endorcement of a midriff dominant dress code? Fantastic customer service? All of the above? Professionalism in a box of packaging expertise, boxed up and taped down, secured for shipping. Thank you!”
Open 24 hours
4700 Rich St, Allendale
Shipping Centers
“Hello, I saw that no recent post on this company so I decided to leave one. PU for 3/18/26 at 18:00.Checkd in at 14:45,get a door @15;10.Loaded +BOL in my ✋️ at 15:45.Great job.Thank you!”
“I had some trouble making sure my custom print cards were gonna turn out correctly because the website was acting funky and Gretchen was so kind and assisted me promptly. She even made the effort to call me after I submitted my order to let me know they did turn out correctly and I can now enjoy my weekend at ease!”
“Claudia is the GOAT!! I'm an artist and I always have these little quirky last minute projects and I need copies and double-sided things done and she always takes the time to make sure it's right and puts up with all my last minute projects. That store is a great store overall, and Dave is such a nice manager, but Claudia is why I keep going back!”
“The only issue, witch was extremely minor, was i had to call them to make an appointment, not even knowing 100% sure my item was there and ready to be delivered. Otherwise, perfect, friendly, helpful. Would definitely recommend and use them again if needed.”
“UPDATE: after my original complaint written below, George called me and “saved the day”! For this company. He helped me, worked with me to get my product BUT it still doesn’t make an excuse for the others not apologizing for the nonsense I went through. I Was on hold for over 10 min, only to get disconnected or hung up on, not sure, to call back again, told they can’t help me, put me back on hold. Finally, got ahold of a person, I explained my frustrations with her, she giggled, no apology but she did get some information for me. My shipment was in grandrapids mi, said to be delivered today, checked tracking number, says it’s going to now take 5 more days, 35 min away, I asked to just pick it up, what a mess, I will never have them ship anything else for me!”
“I have always had great service at this place..... I've only been there a few times but was in and out quickly. The gal behind the counter was super nice but declined getting her photo taken for a Google Map review.”
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“These guys were punctual and friendly when delivering my mattress from Sam's club. They communicated with me from the time of purchase to when it was delivered.”