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January 2024 by Phi Ba
They never speak when you come in.Then when the guy did speak, it was to get smart with me after advising my teen son to check his shoe box to ensure the right size shoe had been brought up.I don't like the staff in this location and this goes back to when I lived in the area before back in 2017....... They need to hire friendlier and more helpful employees. I've been in this store three times within the last 6 months and have never been spoken to or asked if I needed assistance.
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January 2024 by Jon Bogema
Nice selection of athletic footwear. Not much on floor service. Like was backed up but someone came to speed it up. All in all, OK.
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December 2023 by Todd Hill
Loyalty program. Yeah. They offered me another lame loyalty program. Just so we're clear, Everytime you go in there, your old loyalty program has expired "years ago". This is the third such loyalty program they have offered me in the last six years. Here's my issue. If you can't be loyal to the program... How can I expect you to be loyal to me. I built up an egregious number of points (six kids) and expected to benefit from that. As usual, I was confronted with children with Amnesia who knows nothing about any previous loyalty program, but are so graciously willing to sign you up for another opportunity to spam your email and send you annoying texts.Avoid this. The Sketchers are cheaper at the Sketchers store and the selection is superior. The gym shoes are available at Meijer and Walmart for 3/4 the price. DSW has more options and sizes.This isn't what it used to be. There is no help anymore, just cashiers who are engaged in conversations with each other, and seem annoyed when you bother them with your silly little customer service issues.Short version: They think they are doing me a favor by taking my money for their limited selection. I don't want to bother them. Happy to go to The Shoe Department or DSW if my presence is so much effort. They won't be forced to struggle with taking my money and I won't be forced to clear my inbox from their spam. Problem solved.
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October 2023 by Star
I wish I had come here a long time ago. Walked out with two pairs of women's boots for $64! They have a great selection and all sizes...better value than shopping online or other stores like Meijer and Walmart. I'll be back...
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October 2023 by Bud V
1 lonely employee with a huge line at the checkout and 3 others just standing one row over talking.
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October 2023 by Byron D.
The discount rack is great for people with big feet . Size 14 I always find decent shoes for a good price at this store. The customer service is decent too. They always ask if I need help when I come in.
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September 2023 by Mary Jane Pierson
Awesome staff! Very helpful! Great atmosphere! Loved it!??
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August 2023 by Diane Lipski
There is always a good selection of shoes. My granddaughter and I had no problem finding shoes that we needed for an important day.
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August 2023 by Patricia C Volkhardt
My husband found many great deals on Adidas Soft cloud innersoles! Love this store!
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August 2023 by De'Night De'Night
Being short staffed has nothing to do with service, the customer service in this location that I received was very poor, from walking into the store and leaving without buying shoes. The snack that I bought was old! The young man, taking my money for the snack, treated me as if I was a thief, however, I am diabetic, and I needed to eat something.
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June 2023 by Patricia C “Trish” Volkhardt
Wonderful selection my husband found the perfect cloud soft Adidas!
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May 2023 by PleeyouGC
Just left there lady was as nice and polite as can be. In the world we living in that's not how all workers behave glad to meet her
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May 2023 by Angela Sherman
They need to take that by one half off the other one down I'm not seeing that sign in a year years
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May 2023 by Adam Anderer
Not well kept. Didn't have the shoes I want
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March 2023 by Rick the Painter
Sadly it was less like a carnival and more like a shoe store.... Didn't dissapoint though. Plenty of deals to find and lots of selection.