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March 2024 by Leah Filer
Timely service and friendly staff at the Walled Lake Enterprise. Thanks everyone for the excellent experience!
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February 2024 by Mary Martin
Nick and Deonte were so helpful and friendly. Took the time to explain details and showed much patience and kindness. So refreshing in these times of lacking customer service. Thank you so much for your genuine help.
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October 2023 by John Stepek
The manager and rep that took care of me were so professional, polite, and awesome. I highly recommend the Walled Lake MI location .......HIGHLY RECOMMEND
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September 2023 by Steve Michael
Excellent experience all the way around! Everything was just as I hoped it would be...reliable car, timely service, great staff at the Walled Lake MI. Enterprise.Thanks! I'll definitely use them again for my travel needs.
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August 2023 by Emily Swinney
HUGE shout out to James and Josh!! I got rear-ended and needed a rental. With the car shortage, they were able to provide an electric vehicle to get me by until I could get a regular car, however that wouldn’t have worked long term as I don’t have a garage to charge it in. Two days later they, reached out to me to let me know that I they received a new vehicle and that they would be happy to drive to my location to swap cars. Absolutely amazing customer service. Thank you Josh and James!
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August 2023 by Carlos Leon
Both Josh and James were very helpful and informative.They made the process as seamless and easy as possible for us to get on the road.The car was also very clean and had no issues with it whatsoever.Will recommend this location for sure.
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August 2023 by Carlos L.
Both Josh and James were very helpful. They made the process as seamless and easy as possible for us to get on the road. The car (Mazda 3) was also very clean and had no issues with it whatsoever. Will recommend this location for sure.
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July 2023 by Wendy Balog
It takes forever to get the deposit refunded back onto your account. And this was the second time that my rental has reeked of weed. Not pleasant at all. The “free upgrade” was horrible. Spent more on gas than I wanted to. Seriously considering looking for a different rental company.
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July 2023 by David Kraai
I needed a nice SUV rental while my SUV was being repaired from a recent accident. James at Enterprise was very courteous and helpful. I was put into a Cadillac STX in just a few minutes! Unfortunately, the interior front windshield was quite dirty. It looked like it had been dirty for some time! While the Team at Enterprise do an excellent job of pushing cars through, they need to add the interior of the front windshield as well!!!
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July 2023 by Honest Painter
Arrived here to pick up a rental car for insurance claim. I was greeted very friendly by Josh. He was very professional. He helped me with my needs and got me on my way. A no nonsense guy that knows his business.
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April 2023 by Eric
Everything was smooth as butter and the staff were absolutely excellent.
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December 2022 by Linda Chabot
I’m 80 / highly functional but changing cars made me anxious .. Mia & her partner today , patiently listened to my concerns . I can’t drive dial car/ I need gear shift / eyes & hands are limited .. he was so patient/ got in passenger seat & gave me detailed tutorial .. I needed it!!Thank you both for giving me the kinda car I can drive for weeks while my Ford Escape gets repaired .. I love the Dodge Journey .. pin the midst of chaos getting cars & dealing with customers like me/ who didn’t understand how difficult it is to have cars / any cars for the customer traffic .. Mia , your ofce & staff is a bright spot in the middle of chaos .. I appreciate your high personal standards you set & I like your nail polish ..
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November 2022 by Timothy May
Walled Lake location is fabulous. The staff is very professional and go out of their way to get me into the proper vehicle for my needs. I highly recommend this location for your car rental needs.
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November 2022 by Frank Abraham
Great service, friendly staff, smooth process, will definitely come back to this location
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September 2022 by Max von Wels
I know rentals are expensive right now… but the rental experience I had at this Enterprise was unparalleled! The people are not only friendly but they try to work with you to make your experience as comfortable as possible. Great flexible team!
