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March 2024 by Bridget Smith-Botos
We drove across Oakland County returned to Nel's after 4 years. Our dog loved Nels when we lived in the area. He would get the entire butt wags. We've tried finding a groomer near us but haven't been happy with them. He's not typically an anxious dog and gets anxious with groomers now. Well, we had enough of that and drove back to Nel's. For the first time in years he was happy at the groomers. I really think a lot of it is Nel. She works with the dogs. She took her time. She let's the dogs hang out instead of crating, which our pup much prefers. We will keep going back.
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January 2024 by gail reatherford
I was so pleased with my dog's appearance when I picked him up. The staff there clearly love what they do as well as loving the pups. I highly recommend Li'l Nells.
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December 2023 by James Neil
Been using Nelli for 15+ years. Great family business. Prompt. Attentive. They call when your pet is finished. Text reminders for scheduling and appointments so you don’t forget. Our dogs love Lil Nell’s!!
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December 2023 by Allison Clark
I cannot say enough good things about their cat groomer. The first huge plus was they were the only cat groomer with next day availability. My cat is in his retirement years, has joint issues and is long haired with some matting. He came home looking so dapper with his new hair cut. I am extremely happy with the entire experience. Very worth the 30min drive for cat owners!
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November 2023 by Morgan
Great salon! Nelly is fantastic and so is her staff. My dog growing up went her for years and I took my new dog here and I will definitely be back!
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November 2023 by Angela Schram
We've been a loyal customer here for years. But now there's a "difficulty " fee, they suggest medicating the dog? Of course they suggest just scheduling every 6 weeks to "fix her issues" Something has changed. My 12 pound dog was there for over 4 hours, I finally had to picked her up, and her cut was not complete. This morning my dog won't put weight on her left front paw, due to a slice on her paw. Won't be back here.
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October 2023 by Jonathan Haas
I’ll start with this; their team is passionate and caring, this is highly appreciated. I’m a very anxious and overly excited person much like our dog DaVinci and their team understood this before even knowing us. This was DaVinci’s first time visiting a groomer. Very honest and they did a wonderful job with him. I was so excited to see the amazing job they did, DaVinci was so excited and happy when we reunited. I asked several questions about his time there, the whole team was more than happy to converse and share about his experience. Really cannot ask for anything more than this. A+ can’t wait to do it again :D
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September 2023 by michelle helm
Absolutely The Best Grooming Salon I've ever been toCall one day and you may have an appt the next.day or so. Even my big dog that became fearful at last groomers. I hadv2 different emergencies. No matter you wait 6 more weeks. They speak animal here. It's the best evrr
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July 2023 by Marty Merrill
Very happy with the work. Doggie was totally relaxed, waiting patiently curled up in the room where other dogs were getting groomed. No cage for her to wait in.She looks beautiful ❤️
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June 2023 by Ellen Zickerman
My dog is problematic, she has trust issues. They let me come in to be my dogs comfort human. Every one there is so nice and my groomer Tracy is wonderful and patient with us.
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June 2023 by Victoria Tessmer
My Gracie May loves to be groomed by Li'l Nells.Best Maltese short cut ever!!
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April 2023 by Kelly Ann Castrodale
I had a “Grooming emergency” this morning. My regular groomer was closed due to a family matter. I made the call to Lil’ Nell’s hoping they could take my poor doodle. The lady on the phone was so nice! She understood my situation and got us in same day! When we got there, the owner , groomer, was so over the top nice and compassionate for my doodles situation. Everyone there was so nice with smiles on their faces! You could tell they love what they do!Nell did a fabulous job on my doodle! I am so blessed I found lil Nell’s! We are switching to them permanently! I would highly recommend! They truly love what they do and do such a wonderful job! I can’t thank them enough!!!! Would give more stars if I could!!
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April 2023 by Terri Stocke
Years ago I used to take my dog here. Then they nearly sliced off his paw pad and gave him back to me bleeding, as if nothing had even happened. When I saw the blood all over the back seat of my car I went back in and asked what happened. They said they must have nicked him with the razor. This wasn't a nick -- almost the entirety of his footpad was detached, deep into the footpad. It was basically a flap. I took him to the vet, where they put him on antibiotics and patched him up ($300). I told the vet I was told it was done by an accidental razor nick and he gave me a look like, "Yeah, right. :/"This was the second time my baby came home with cuts. Never again.I don't know how my previous review on here was deleted, but I'm reposting it so others are aware.
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December 2022 by Linda n
I've been a customer for over 2 years but I will not go backThey are now charging a " difficulty" fee if your pet is being "difficult" , what pet wouldn't be if your there for 5 hours, a human would get tired.I have a shorkie when I went to pick him up, they didn't buff his nails either, they were sharpAnd they said take him for a walk, they will smooth out, they said we wouldn't want to hurt the dog.I then got very frustrated with the groomer, I demanded to speak with the manager especially about their difficulty fee they charge.Her answer to that was " well maybe if you got him neutered he would behave better"They lost a customer just over that comment
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December 2022 by Christina
Love this groomer! Nell always takes such good care of my teddy. Reasonable prices and always does what you ask for.
