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January 2023 by Google User
Most likely knights nightmare… rude customer service.. never there again
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July 2022 by john weatherly
good stuff know what they're doing
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May 2022 by Theresia Carapia
This place is awesome. Staff is very knowledgeable and friendly. Will happily order anything they don't have in stock and it usually comes the next day. Highly recommend!
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February 2022 by Subi Dr
Took a flywheel in to get resurfaced on a Saturday, called ahead shortly after they opened asking if they were able to do a same day resurface. The guy on the phone said yes if you get it to us ASAP. Within 20min I was at the counter with my flywheel to be resurfaced. The two gentleman working were very very rude and acted though as if they didn't want to do the job, I left the flywheel and got a call back roughly 5 hours later saying it was ready for pickup, when I arrived for pick up the same two gentleman were there, I approached the counter and one of them just looked at me and said "you want your flywheel back?" I replied with yes please, I proceeded to overpay for a simple flywheel resurface after payment the employee goes its over there on the ground, odd. I walked to the back of the shop grabbed it off of the ground and walked out. I am a ASE certified master technician and have been in the business for over 15 years, and this is my first bad experience with this machine shop. I will never give them my business again.
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January 2022 by brent monroe
Great parts and priceis ok also
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August 2021 by Joe Nagy
Excellent service and very knowledgeable. Highly recommended.
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July 2021 by Jason Lee Richert
Lee, tried to help me get what I was looking for but did not have it. Give me some suggestions on what suggestions on where I might find what I needed
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June 2021 by William Lonsberry
Had the parts I needed when others did jot!
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April 2021 by Chase Tyler
Ordered from Napa online for the first time and did an in store pickup. Wasn’t the exact part I needed, so I figured I’d just return it at this location. When I went in, the guy at the counter asked me how he could help me. Told him I’d like to return the tool and put it on the counter with my receipt. His cell phone rings and he answers it and has a good 45 second long conversation while I stand there slightly insulted and ignored. Once he hangs up, he only says that they do not do returns on tools. Thanks for answering the call and making me wait to just tell me that you weren’t going to do the return... FYI Napa customer service says they absolutely do returns on tools (especially unused and still packaged ones) and to try to return to another store. Save your time and go to Auto Zone 30 seconds down the street. They treat you with more respect.
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December 2020 by J Pack
Always helpful and well stocked
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October 2020 by Elvira Sears
An awesome experience overall, great prices and they went the extra mile to gain a customer for the foreseeable future!
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September 2020 by Zach H.
This is the saddest run establishment I've ever seen in my life. The old man who owns this place or "runs" it if that's what you want to call it, is hands down one of the dumbest, saddest guys I've ever met. Your wife says hi.
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August 2020 by Damon Pedro Romero
It is truly nice to be able to walk into an Auto Parts store and speak to someone with good automotive knowledge. Not just I only know what the computer screen tells me. Thanks Fellas!
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July 2020 by Jerry w
Very good service
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June 2020 by Rhein Krigner
They have shown themselves to be a politically correct store that does not know the law but follows Governor Whitmer all the way. If you don't wear a Democrat face mask you don't enter the store. This is a Democrat auto parts store.