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September 2023 by Yvonne Arsenault
Very nice people to deal with and very helpful.
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May 2023 by JOHN P.
The pharmacist and staff are very nice and helpful!
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March 2023 by Brian Bender
Amazing service. You will not find a better pharmacy around. Businesses like this are the ones everyone should be supporting. The entire staff is extremely friendly and welcoming. I can’t say enough good things about this pharmacy. Thank you so very much once again for showing me such great service….
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December 2022 by Jeremy Paliwoda
Carl and his team put all my pills in sorted pill pack so I don’t have to sort all 25 pills I take and great customer service wouldn’t go anywhere else
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September 2022 by Shannon Marie
Pontiac Trail Pharmacy is the BEST! They are the quickest, most helpful and nicest staff. I would 100% recommend this pharmacy.
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February 2022 by Dawn Mari Collom
Great service! Friendly and knowledgeable staff. Reasonable prices. I haven't found any insurance they don't accept yet.
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January 2022 by Kayla L.
Always on point. Don't need to wait ten years for a script to be filled. They are personable and know you by name. I drive 30min to get to Pontiac trail pharmacy because they ALWAYS have it together, and there's never a problem. I really appreciate them, especially going through a pandemic and the extra steps (literally) they took to make sure everyone can have access safely.
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November 2021 by Kurtis Kaltz
Small pharmacy that seams to have everything the larger chain stores pharmacies do with affordable pricing, whether or not you have insurance they have always worked with me in a very Courteous way, very friendly staff that takes the time to get to know its customers. When I call they seem to know it’s me calling, when I walk in I can tell they recognize me.
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September 2021 by Kaitlyn S.
I have never had a problem with any of the employees or owner in the two years I've gotten my medications from this pharmacy. 2 months in a row my prescription count was off. Not by many the first month. But the second month I had to go 2 weeks almost without my medication. When I went to speak about the issue, I was immediately shut down and unable to express my concern. Told I was basically SOL. I don't appreciate being treated like im not an individual person and offering no help. Very disappointing. I will now be forced not to trust them since I was treated as if i was not to be trusted.
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April 2021 by Jodi Hart
The customer service and knowledge provided by the staff are #1 and the prices are pretty much unbeatable. A special thanks to Carl, Robin, Danielle and Jackie who all have gone above and beyond. Once you try them you will never go anywhere else!
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April 2021 by Angel Ryan
Carl,Mike& all the girls are friendly & fast.They will always try to find the cheapest price for you!
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March 2021 by Kathy V
I can’t say enough good things about their commitment to customers. I was recently discharged from the hospital, confused about my scripts and the Pharmacist (Jeff?) tracked down the Doctor, sorted it out and stayed late to make sure I received what I needed! They are who you want as part of your health team?
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February 2021 by Andrew Mac
Pontiac Trail Pharmacy is what a pharmacy should be. The pharmacists truly care for their patients. Sooooo different from the large pharmacy chains. I highly recommend their service to all.
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February 2021 by Johnny Dabish
BEST PHARMACY IN OAKLAND COUNTY:Hello my name is Johnny I have been to over 30 different pharmacies in the past 15 years unfortunately, I have suffered tremendously from numerous amounts of surgeries and operations from torn ACL‘s to shoulder replacements from your average flu etc. I can’t stress enough how professional the workers there and also the owner Carl. that’s not the biggest pharmacy in the world but it definitely has everything that you need on top of that what makes a place so appealing to me is they are willing to work with you they are willing to help you save money they’re willing to answer all of your questions and there are also concerned about medications that might have interactions with one another that we all know the doctors don’t explain thoroughly enough. My birthday is coming up on February 2 my wife surprised me and bought rental home up north a couple days ago. The only problem is my medication wasn’t due for a refill until next week I thought I was S*** out of Luck . but then I called and spoke with Carl the owner he assured me that I wouldn’t have a problem whatsoever I’ve been a good patient of them for a long time and he said that they will call my insurance company and make sure that it gets approved so I’m able to have my medication and not be left without it I couldn’t stress enough how important that was to me and my wife because honestly I have terrible pain from my last surgery and me being without my medication it would’ve been a very uncomfortable trip and not to be too personal but I also take anti-depression medication and I couldn’t go a day without that as well I was blown away at the customer service I received over here not just from Carl but from Robyn the pharmacy tech and all the other women that work over there. when my wife and I were pregnant with our second child they made sure her insulin was ready a couple days before the due date every month month, month in and month out they have been very consistent because they knew that medicine was for the baby. All in all I give this place a five out of five stars then each star symbolizes something of how I reached my conclusion. The customer service, personality, the willingness to help customers, pharmacy location, and the time to fill the prescription. Last but definitely not least they have a policy where they can get your script filled within five minutes I’ve never heard that in Michigan or any other state that I’ve ever visited at a pharmacy so if you live in the Novi walled Lake or Commerce Twp area I highly highly highly recommend coming to visit this pharmacy. All you have to do is tell them your prescriptions are at another pharmacy I.e like rite aid or CVS or Walgreens, and they will do all the work for you they will call get all your prescriptions transferred not only will you have a better place to shop yet but you’ll have way way way cheaper prices for the same medication that you’re getting at any other pharmacy I picked up a prescription to my total was $19 mind you I’m not a senior cytisine with Medicaid I’m 31 years old LOLThank you for reading my review-Johnny DabishCEO Powerhouse Gyms International
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December 2020 by 'Cynthia C.
Totally love this pharmacy, just need to call and prescriptions are filled quickly. Prices are lower then other places I have used.
