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June 2023 by Charles Williams
Rick is good people!! But that person that Works With him" The other Boss is going to cost him lots of Money 4real. And when someone asks him something about there car he get highly upset ? I'm good!!! Never Again.Service: Air conditioning
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June 2023 by Rosemary K.
After being quoted $7,000.00 for repairs at the Ford dealership service department I took it to 9 Mile Auto for a 2nd opinion. I brought the paperwork from Ford showing the 'codes' they had obtained during a 'scope'. Since there were no 'lights' on the dashboard indicating any service needs they re-set the 'stored codes' that Ford gave me and cleared the memory - my car runs perfectly fine so far and I was told IF a light ever comes on to return to the shop for a proper scan which can only be done when a light is on indicating a problem [Ford scanned with NO light on and pulled up 'old codes' and never reset to clear the memory]. Thank you 9 Mile Auto for being honest and saving me $7,000.00 that I do not have!
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May 2023 by candygirldetroit
What a joke! The guy that works here is always in his feelings and will switch on you if you ask too many questions or offend him! I’ll never go back! The place smells like cigarettes and looks like Hell! I’m nice to everyone but will not tolerate the disrespect that was aimed at me!! I was told not to bother coming up there because I asked too many questions! Go at your own risk! What a joke
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April 2023 by Hannah Stewart
They lied and said they gave me a new battery and replaced the brakes and wires in my van. Not only did they NOT give me a new battery, they never replaced the wires. My van was inoperable again in less than 2 months. I also believe they messed with something because my van started leaking coolant and it never did that and I had it less than a year. I wasted $1,500 for them to literally only replace my brakes. Never going here again.Services: Brakes
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March 2023 by Tola Covington
Took my car up there Saturday morning they kept it call me Monday and said I need a certain part and it had both guys on the phone at the same time was telling me that I needed a part that I had to go get and might have to call my brother then he was on the other end and said can yay pay we'll pay for the other part to get put on there and they told me hurry up we got other cars in line I thought I was a customer and y'all had my car Saturday over the weekend and it was did nasty to me saying I got smart what I asked them is am I a customer for you telling me to hurry up I'm paying you to do a job for me and so they told me just come and get my car that they was going to take it across the street and that they weren't going to work on it so I took my car somewhere elseI took my car somewhere else to get it serviced the right way who appreciateyouwithcg appreciate my jo
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September 2022 by Andrew Chandler
Engine was overheating. I took in the vehicle and they took care of the problem quickly and affordably. Any other problems I now have a good automotive shop to bring my cars to. Thanks Rick!Service: General repairs & maintenance
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August 2022 by RTSGuy 28
I was able to be seen the very next day and was ready to go in about a couple hours. The price was fair and they were very knowledgeable. I would definitely recommend this Auto shop for repairs.
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July 2022 by Marla Daniels
Hard working, friendly staff. They fixed my vehicle and helped with other issues.
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February 2022 by Zena Jones
You don't have to wait to get your car checked out. They let you know exactly what you need.
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September 2021 by John Paul Siracki
Very great knowledgeable people who take really great care of your car. It's my go to place for repairs.
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August 2021 by victoria cunningham
I have been going to 9 mile auto for a few years they are honest, and they beat prices of other shops every time. They also get the job done quickly!Services: Wheel alignment
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July 2021 by L L
Called for an appointment and got answering machine. Left my number but never got a call back. That's poor buisness!
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June 2021 by candythechristian
Joe is always helpful. Got in and they dont lie.
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June 2021 by sam pelione
WENT THERE FOR A TUNE UP WELLTRUCK SAT THERE 3 DAYS WITHOUT A CALL BACK FINALLY I GOT THREW TO TO ONE OF THE SO CALLED MECHANIC HE SAID MY TRUCK HAS GOT THE DEVIL INSIDE OF IT LOL I TOLD HIM FOR GET ABOUT THE REPAIR ILL COME AND GET THE TRUCK OUT WELLLLLLLLLLL I GOT THERE LATER AND FOUND 2 PLUG WIRES YANKED OUT OFCOURSE THEY DENIYED IT SO I HAVE SOMEONE ELSE DONT WASTE UR TIME THERE ON TUNE UPS!!!
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May 2021 by Gwendolyn Smith
When I got home the reason I took the car in was for service wasn't repaired I'm still having the same issues.. they said I could bring it back but once there's an issue with repairs, no longer trust them with my car..
