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February 2024 by L B
Scott had an attitude the entire time while trying to get my international permit. He displayed a rude demeanor, and was very snarky. I did come in 10 mins before closing time, but i did call ahead to make sure it was ok. He came off as very condescending and possibly racist. Smh. I do NOT recommend this place for AAA customers.
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November 2023 by Randy
Strong recommendation that you use any other office in the Macomb county area if you can. Personally the experience I had here led me to cancel my membership entirely. The staff here are incompetent, rude and seem to make up their own rules. I don’t trust them to provide the service they are supposed to and I encourage you to reconsider before signing up with this branch. Worst customer service I have ever experienced!
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August 2023 by Chloe Jackson
Matt Smith is an outstanding agent you could ask for. Takes the time to get to know you while also helping you get the most out of your coverage.Matt has been my agent for over 10 years now and will continue with AAA because he is the best.
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July 2023 by Mrs Steemburg
Horrible. I had a unexpected death in my family and personally paid to keep the insurance. Now they won't refund my money. I have a check made payable to my deceased son that I cant cash and they refuse to issue it in my name. They are taking advantage of a tragedy and a disabled senior citizen. Horrible
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June 2023 by Panda Gaming
AAA Warren, the best insurance agent and agency I have ever dealt with.Always there when needed. Quick response and resolving issues as soon as possible.Overall, my experience with AAA is the best of any other insurance agencies I had in the past. Best rates and coverage for auto and home than any other agency.I am with AAA and Jeremiah H. for more than 3 years now and planning to stay with them.Amir S.
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May 2023 by jo millard lancaster
Great employees, they helped with a trip and maps for a quick trip and included all kinds of extras.
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April 2023 by Denise Proch
Great fast, efficient, friendly service. Dawn was very helpful.
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March 2023 by Rosemary Ellen Harris
I absolutely love the AAA Warren Service. I have been with other insurance companies and even other AAA branches that where I was treated as an individual and not just a number. I can't ask for anything more than an agent looking out for my best interests instead of upselling on insurance products that don't fight my needs or lifestyle. An A+ for AAA of Warren.
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March 2023 by Timothy Cullensla2i9 9 opp wy
Please, I beg you to understand, AAA is an overpriced insurance, they got all these nice buildings, highly paid employees driving new cars and their customers pay for it, go elsewhere or regret it down the road
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February 2023 by Robert Grider
I went to get 2 state maps, no charge ???, I also like location, rite down the street from where I live in Warren, agent girls are very pleasant to talk to.
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November 2022 by George Shaw
Opened a CD 3 weeks ago under the belief that AAA was a "bank" as they advertise. They would not give me the CD...stated it would be mailed to me. Three weeks later and still no CD. The agent lied to me and never disclosed that the CD would be initiated in Florida! He told me the agent in Florida tried to contact me but my caller ID indicated that no one from Florida called. I called the phone number in Florida and my call was never returned. AAA Michigan is a totally unreliable organization and you should never do business with them. I will need to seek legal counsel to get my money back.
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July 2022 by Anna Plummer
Never return my call no agent called me back
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May 2022 by Phyllis Norman
AAA TRAVEL AGENCY,very pleasant atmosphere great experience i recommended them highly.
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March 2022 by Linda Davis
Keep mailing information back to lower rate on insurance. Insurance rates never change. This has happened 2 years in a row. I have health insurance, I don't want unlimited benefits, I think they want you to pay the higher rates.
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March 2022 by Dragan Lazin
The usual AAA experience. Good. They have road atlases and maps for sale, which is still pretty useful.