-
January 2025 by Eric Kreckman
Small room but very well designed and clean.
-
January 2025 by Varvara Korkina Williams
I’ve booked a room through hotels.com with rating 9.2 which is really good for hotels this type.
But when I started to look at reviews here, I was in shock and was not sure if we are going to stay there.
People who complain about cleaning, what kind of cleanness you expect? Everything was clean, I saw cleaners downstairs constantly cleaning a breakfast area.
Beds are good, clean cotton sheets, good mattresses.
Water pressure was not at the best, but you certainly can take a shower without any problems.
Breakfast was good (potatoes, eggs and bacon crumbs). Maybe having a waffle would make it perfect? Yogurt is very good and juice is Minute made, not cheap one like Yuupie.
Clean nice hotel with exceeding expectations for its price.
-
December 2024 by Neil Cadwell
Little slow on checking in waited for 10 to 15 minutes for the clerk to show up to the desk other than that everything was fine
-
December 2024 by Sam Harris
The front desk will not answer service calls I had to use my cell phone to call and they answered right away. They are not willing to help and between the noise from the loud air conditioner, the popping noise from the door and all the traffic coming from the busy street I was not able to get any sleep. They didn’t care and the service was very poor.
-
December 2024 by Danielle Smith-Cato
Denise at the front desk was so nice and helpful and very accommodating, will book at this hotel anytime
-
December 2024 by Jujuan Adams
Great service
Rooms: Nice
-
December 2024 by Grisilda Spahiu
I had high expectations for this hotel but unfortunately,my experience fell short.The room was not properly clean and stains on sheets.Despite requesting assistance from the front desk for changing the sheets the issue were not resolved during my stay.The lack of basic cleanliness and responsiveness made the stay disappointing.
-
December 2024 by Taiwo Fowler
Stay was good, however $100 Accidental deposit not returned, I tried calling and email no response or refund since (4 months).
-
November 2024 by Maye Valdez
We made a reservation No. 72920913188063, from September 24 to 27, on the morning of the 24th we canceled while in Chicago, since we had unforeseen events beyond our control and we could not get to Detroit, the stay had already been paid for $5,273.55 ; When we spoke to cancel, the lady who answered told us that there would be no penalty, however to this day they have not returned the amount improperly withheld, we have sent emails, calls and no one solves. Although this is not what their policies establish, they are mentioned in the reservation confirmation email. This is a robbery!
Nearby activities: We were never able to get to the hotel.
-
November 2024 by Shannon S
Room could have been cleaner. Floor was filthy. Wiped up bathroom floor and washcloth was black. Water rings on bedside tables. We wiped down thoroughly
-
November 2024 by Sneha Daise
Room was decent and front desk was good. However, found used ear buds and tissues lying behind a bench. We noticed it when we moved it to sit near the desk and had to throw it away as it felt disgusting. Other than that water was not draining well in our washbasin. Improvement is needed!
-
October 2024 by Kirk Kenney
Clean, but small rooms.One staff member was very nice ,the other not so much.
-
September 2024 by Omran Azim
ALL IGH hotels are the best! I love the hotel rooms sooooooo much and the beds are soooooooo comfy
Rooms: Very Comfy
Nearby activities: Tim Hortons, 7 Eleven, Popeyes, Wingstop, GameStop and etc
Safety: 3 locks in the doors!
Noteworthy details: No microwave or stove.
-
September 2024 by Randall Smith
Rooms: The room was a king standard, I almost had to go out in the hallway to change my mind. From the foot of the bed to the 53” flat screen television was 3 feet. The room is narrow just a walk way from door to the bed. The micro fridge is just that micro and no microwave available in the rooms
-
September 2024 by Pat Medeiros
Reasonably priced hotel. Comfortable beds and great front desk staff.
