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September 2023 by Michael DeGrandchamp
Wow. What place. They can't do anything right. Been waiting about 2 weeks for a release if lien and they first got the wrong one and now I get the runaround. No wonder why this bank is going under. Yall are horrible.
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June 2023 by Issam Berjaoui
Very nice and helpful staff
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February 2023 by mirza bucanovic
Unfriendly,rude condescending
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November 2022 by Mz. Cash
Was waiting to use the atm at this location because the outside location was not accepting cash. As I proceed to walk in I was met by a young lady who asked me if I could give her 2 minutes because her co- worker some tall Caucasian women had to come in so they could open up. I’m leaving this review at 8:58, I was at the location at approximately 8:30ish this would not have been a problem had I not exited my car before the “coworker” did to enter the bank. Very unprofessional and nasty.
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September 2022 by Suleiman “EatThisDetroit” Qandah
I called in to get some rates on a HELOC and I spoke with a very helpful associate named Mirna. She was very professional and knowledgeable about the details of all the products they have at Citizens Bank. She took the time to explain and answer all the questions that I had and was very pleasant to talk to. Thank you for your help and look forward do doing business with you.
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September 2022 by Karin Curly
This Citizens bank at Tech Plaza is by far the worst Citizens bank I’ve visited. Untrained and poor customer relations. If HE(unsure name) is working HE’S not only slow but rude. So Citizens closes my friendly Schoenherr location and leaves me with this..Time for me to bank elsewhere!
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July 2022 by Gilbert First
Horrible banking system
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May 2022 by Jazmine Washington
One of the worst banks I’ve ever been too. The manger was actually the one enabling sick and rude behavior among her Asian and mixed staff and to see them staring at me and feeling the uneasy vibe in the space made me sick to my stomach. How dare you women breath with sickness in your souls? I truly came in for replacement card but I will praise the day when I’m informed of this branch’s closing due to low consumer sales, poor customer service and rude experiences and customer service across the board! Your manager is Leading your destiny into failure and it’s a beautiful site to see!
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January 2022 by Suleiman Qandah
I called in to get some rates on a HELOC and I spoke with a very helpful associate named Mirna. She was very professional and knowledgeable about the details of all the products they have at Citizens Bank. She took the time to explain and answer all the questions that I had and was very pleasant to talk to. Thank you for your help and look forward do doing business with you.
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January 2022 by Kenneth Ingrum
This Citizens bank at Tech Plaza is by far the worst Citizens bank I’ve visited. Untrained and poor customer relations. If HE(unsure name) is working HE’S not only slow but rude. So Citizens closes my friendly Schoenherr location and leaves me with this..Time for me to bank elsewhere!
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April 2021 by Misu Ali
Very helpful!
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March 2020 by MASTERGUY34
Good banking
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November 2019 by Chante gary
Always friendly and helpful staff neat and clean
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April 2019 by 420 Vision
The bank teller and the bank manager were rude. I'd rather deal with the ATM machine in the lobby then deal with rude humans inside the bank. Being inconcider it with a bad attitude towards your customers isn't cool. Next time get up off your high horse and be kind to the people that are keeping your job. I wouldn't recommend this Bank location. I like Citizen Bank, but this location has a couple of rude people.
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March 2019 by Alexander abd
I love employees at that location! They are very friendly and helpful. There is a young lady there and her name is Nour, and I think she's a banker. She helped me with all my questions. Thank you Citizens Bank for hiring suck employees.
