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February 2024 by john talya
This nice hotel awesome staff friendly and helpful clean and have hot breakfastRooms: It’s pretty good for the priceFood & drinks: Hot breakfast and a lot of selections
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February 2024 by Ally L.
Not sure where to even start. But all I got to say is, DON’T STAY HERE. Read my review and my experience if you want to avoid a terrible place to sleep. My family and I had an atrocious stay, to say lightly. We were so excited because we overpaid for a jacuzzi KING BED room for our son, and when we walked in the room, It was just instant regret. The bed was a queen, not a king. You were hit with a godawful smell of old stale cigarettes, extremely strong, and we could smell the people who were in the room right before us. Yuck. That smell lingered the entire stay, and it was so bad, that we never even went nose blind to it. There was fighting down our hall at 11:30pm, a beer bottle was thrown and broken on the ground. And someone ran by our room and wiggled the door handle for some reason. We felt very unsettled and unsafe. And top of that, the room WAS SO UNSANITARY! There was a bunch of mold or some black substance on the ceiling right above our bed and the walls by the vent. My family felt physically ill when we woke up in the morning. Drainage, sore throat. Our symptoms slowly started to go away after we checked out and walked outside. This place is toxic and disgusting. I didn’t even want to bring out my son’s toys because I didn’t want them touching the floor. There was the persons hair before us on the bathroom floor. I doubt those floors were ever even cleaned in years. We’re not from the area so we didn’t know which area was good or not, but we can tell we were not in a good part of town. Definitely should have done way more research before booking here. Overall the experience was awful and we will never set foot in a comfort inn ever again. I highly highly HIGHLY recommend staying far away from this hotel.
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February 2024 by beth N Joe arnold
We frequent choice hotels a lot this summer was the first one not to give me my deposit back immediately I don't know I don't have it back but I'm going to the bank tomorrow other than that okay it was a nice
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January 2024 by aiman ali
I reserved for a room with a Jacuzzi just for it to be as dirty as ever. I had to run the water at least 4 times up to the holes because things kept coming out of the holes for the jacuzzi even after we cleaned out the holes. When I spoke to the manager about it she had an attitude and didn’t apologize about it or anything and thought that I was even lying about it. I had to change rooms and couldn’t even enjoy the jacuzzi.
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January 2024 by ivan toney
I ran out of drive hours on my semi truck an had to get a room at the Comfort inn 2 days ago . I arrived at 2am . There was a beautiful African American woman who greeted me an checked me in . This hotel was very accommodating considering I arrived late . My room was very clean and staff was very friendly. If I'm ever in need of a hotel stay in Warren Michigan again, I will be going back to the comfort in ?
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November 2023 by Anthony Dixon
Stayed here on a last minute trip to Detroit from Alabama. Hotel was very fresh and clean. It is located centrally to restaurants and stores. The room was in great condition and check and staff were friendly. I would give it 5 stars but I’m taking away one because of water pressure in the shower. This was very inconsistent and on my first night the water only got lukewarm. I like to take a hot shower. Other than that, no complaints and I would definitely recommend this hotel to the weary traveler.
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October 2023 by Annette Harris
Excellent service and rooms. Located at the back of the parking lot of about 4 hotels.
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October 2023 by Photos ByElo
Welcoming staff, very clean, comfy beds, plus hot breakfast ☺️ spend here 2 nights and nothing to complain about it. Thank you do your hard
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October 2023 by Keith K.
This was, by far, the worst Comfort Inn we've ever experienced as Choice Members. The 3 night stay was a nightmare from checkin, to cleanliness, to other guests staying at this location. Sheets were filthy and stained. Carpeting was worn and dirty.
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October 2023 by Chardae Smith
Very disappointed the receptionist was very nice but the room was unacceptable the mattress was stained and I saw the roaches !!!!!!! Very disgusting ?
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October 2023 by Abbey Bates
It's a Comfort Inn. ??♀️ That said, the building was clean. The front desk guy was cheerful and helpful. There was an issue with programming room keys and he politely explained the problem and personally took care of each individually affected guest, stopping in hallway to let us in our room on the way to help another guest. The room was clean and comfortable, albeit dated. However, is an awesome option and close to the event venue we were in town for. Would definitely stay here again!
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October 2023 by Sissy Mane
Rooms aren’t in the best shape but clean and comfy, the front desk girl Nancy is amazing she deserves a raise, she went up and beyond to make sure my husband and I was taken care. Our room didn’t have clean towels and she made sure to get them for us in a timely matter. She was very polite on giving us directions to restaurants in the area and which ones place was open at the time. So big thanks to Nancy and the whole Comfort Inn staff for making our stay and visit so much better. We will definitely be returning!
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October 2023 by Gary Alsobrooks
The rooms are well appointed, spacious and clean. I arrived at 11:30 in the morning after 4 days on the road and 2600 miles driven. I was exhausted and explained to Sharook, the General Manager,that even though the posted check in time was 3:00, that I really needed a room sooner. I explained I needed sleep in the worst way. Sharook contacted his Housekeeping team and provided me a room on the 4 th floor and at the end of a hallway. As Sharook explained, " this location in the hotel will provide the best opportunity for you to sleep undisturbed." They even waived the 25.00 early check in fee as I was a long time member Choice Hotels Reward Member for over 15 years! So if you are looking for a clean, modern , nice, well appointed hotel, with friendly professional employees and you wish to be comfortable, safe and appreciated,then this Comfort Inn is HIGHLY recommended!!
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September 2023 by Steve Zbacnik
Could care less I was a customer. Room was out dated not the cleanest. Elite diamond member 285 nights per year would not stay again.
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September 2023 by Cait H.
Terrible experience. Showed up at 5:45 to check in and our room, which was reserved in advance for a 4pm check in, was not ready. We had to wait in the lobby for our room to be cleaned. Two (separate) people ahead of us in line were asking for room changes because their rooms were dirty when they arrived. Two (separate) people behind us in line were also asked to wait because their rooms were also not ready. Woman at the front desk said she was working a 12+ hour shift. Maybe you can blame check in issues on short staffing? But how do you explain away the obvious BLOOD STAIN on our comforter? Blanket was disgusting. Room smelled like wet towels when we arrived. Yuck.
